Dear Sierran,
When you had called in, you never told us that your vacuum didn't work and also never told us that you had a mini dirt devil and not a regular size vacuum.
We have been known to give anywhere from $5 dollars to $150 depending on what type and condition of the vacuum.
In all due respect, the vacuum that you wanted to buy was only $29 dollars not $45 dollars so if you are going to tell a story you need to include truthful facts.
We consider taking your vacuum as a trade in only as a courtesy to you to help you save money. The only thing that we would do with your vacuum is throw it in the trash after you leave, because of the non-working filthy condition it was in.
If you felt like you vacuum was worth so much, why would you even ask about trading it in?
Also regarding the filter issue, don't know if you recall, but you had ask for a filter for your vacuum we then said ""I do have the filter for your vacuum, but i don't think a filter would solve your problem"".
If you have any knowledge about vacuum, you would know that the vacuum that was recommended to you was an Oreck. The thing with Oreck vacuum is they tent to look older and they don't look modern or fashionable, the Oreck that was recommended to you was about 5 years old.
You came in asking for a recommendation on which vacuum you should get, but you fail to mention that you were you didn't want to spend over $30 dollars.
You complain that we didn't give your enough for you trade in, but what you fail to realize is that your vacuum has no value. Don't know what you expect out of a retail store, but who in their right mind would give you more that $5 dollars for a non-working filthy vacuum when you are only purchasing a $29 product.
Try getting any kind of trade value at Walmart or Target...
more