Staff went out of their way to accomodate us . Put coats on our 3 greyhounds for turnouts, walked and excercised them several times per day, stayed in room with them during feeding to ensure that the most submissive dog got to eat without interference. Our 3 stayed together loose in a large room ,had large raised beds with clean mattresses covered with clean sheets and blankets, a full glass door they could see out of. They got lots of social interaction and exercise. The turn-out area was a huge,fenced, beautifully maintained lawn. The entire kennel and surrounding outside was impressively clean and well kept. Everything new -looking, odor-free, and safe for dogs- Staff was friendly and not resentful of my daily check-in phone calls --also a big plus. I would expect to pay more for this type of suite boarding , but for 3 large dogs , I found it reasonableconsidering the extra perks and quality of care. Staff seems knowledge, willing to go that extra mile, and truly fond of the dogs. Everything you could hope for when you have to leave your dogs.