Do not buy miniatures from this horrible company.
I cannot thank you enough for finally sending me the shipment invoice for the very first time, which clearly states, YOU DID NOT SEND ME 5 DOLLS. As opposed to your email message yesterday, clearly stating that you knew the exact box dimensions I got, and that you knew that two dolls were packed on the top of the packing material, and that you knew three dolls were packed below the packing material, at the bottom of the box!
Your company charged me through PayPal approx 68.00 plus, yet you did short my order, according to your own paperwork, by two dolls. I thought you had shorted me 4 dolls, but now I see your company shorted me 2 dolls, as YOUR PAPERWORK SAYS THAT 2 dolls were not available and I should re-order. You outright lied to me yesterday in your email! I see no refund on my PayPal account for THE MOTTS DOLLHOUSES/MINISHOPS NOW admitted 2 doll shortage, much less the other 2 dolls I did not get, and were NOT in the original box.
Moreover, one would hope that the people helping upset customers for any company, would check their facts 1st, and read the customer's emails 1st, before sending any return emails that only further infuriating the already dissatisfied buyer/customer. Moreover, one might expect any customer service employee to spell check their emails before hitting SEND, thus your misspelled word invoice below spelled invice.
So, thank you again, as in your haste to show me how wrong I was in claiming any shortage to my order from MOTTS DOLLHOUSES/MINISHOPS, you proved that you did indeed SHORT MY ORDER, in direct discrepancy of every email you have sent me to date.
Please account for my refund according to your records.
From: After Hours Customer Service [mailto:firstname.lastname@example.org]
Sent: Tuesday, May 08, 2012 7:30 PM
Subject: Fw: Shopping Order Order Number 15821
Here is yet a 3rd copy of the invice that you received with your shipment