I asked the young deli person, was the Morton Williams house brand Turkey breast as good as the more expensive Boars Head brand? He told me, it was very good. I ordered the house brand. Shortly after, I ate some of the Turkey. Upon examination, the Turkey was slimy, shiny, pinkish in color, and very salty. It seemed to me to be spoiled Turkey. I returned to the store. I showed the Turkey to the deli manager, Mr. Joe White. He told me that I bought the cheaper brand. The deli manager took offense, when I expressed to him that; I was surprised that Morton Williams would sell such an inferior product. He shouted at me that he was offended at my comment, and continued shouting, that I had bought the cheaper Turkey. His provocation surprised me, and I felt it was inappropriate. I went to the assistant manager and told him what happened. He looked at the Turkey and agreed that the Turkey was slimy. He took me back to the deli manager. The deli manager complained to the assistant manager, that I bought the cheaper brand, and he was annoyed that I expressed to him, that I was surprised that Morton Williams would sell such an inferior product. He provoked me into a shouting match with him. The deli manager told me, “If I were not so old, he would come over there and kick my ass.” The encounter was a shouting match, but I never threatened him with physical violence as he did me. The assistant manager took me aside and offered to give me my money back. I told him that, “It was not about the Turkey or getting my money back, anymore.
Later that day I received a call from one of the Morton Williams owners, Mr. Steven Sloan. I explained to him what happened. He agreed that the deli manager acted inappropriately. He told me that he examined the Turkey brand sold to me, and agreed that it was slimy and not a real Turkey Breast, but a Turkey composite. Mr. Sloan further told me, that the deli manager on his own accord bought this inferior product, without the company’s knowledge.
I do not understand why an employee of this firm would go against company policy and purchase an inferior brand of Turkey Breast, and then sell it to me, as another quality product. That is deceptive. Mr. Joe White got into a conflict knowing that he was selling and defending an inferior spoiled product. His actions are incomprehensible, and downright dishonest.
I have not been sick in years, but approximately a day after eating that Turkey, I was down with a stomach virus, which lasted for 2 days.