I needed some work done on my neck and shoulders about 6 month ago. I saw their ad in the yellow pages the other day and decided to call them. I didn't have any problem with getting an appointment the same day. I arrived a little early to fill out some paperwork and found that the music and the decor helped me to relax right away. And therapist was fantastic. She not only went really deep, but she was also very gentle and concerned about my comfort level. She also gave me stretches and exercises to do to loosen up my neck and shoulder. I'm impressed and will be sure to drop in again whenever I get back this way again.