We're use to being across the street from our vet,who loved our dog and would always run out to give him treats when we walked by.We were in shock our first experience,walked in the door and ten people were behind the desk,and nobody acknowledged us. Finally after getting some-ones attention we sat and filled out paper work,nobody paid any attention to our dog and i am sorry but he is the cutest thing,who wouldn't love him? We got the feeling nobody there liked animals it was very sad. We got him some shots and flea medicine,pretty pricey. When we got home they left a message saying they forgot to charge us for half his shots,and we can pay when we bring him back to have minor surgery. The next few days i got his paperwork in the mail,and not only did they have the wrong color of my dog,but the wrong breed.I work thirteen hour days and really don't have the time to call and tell someone how to do there job. Need-less to say i called and argued with the receptionist because she did not have my dogs breed in the computer system nor could she type it in. Why would we want our dog registered as the wrong breed,and are you kidding me, your a vet,you should have all breeds listed! Then we took him to get minor surgery and ,by this point my clients and i have discussed the bad service they also experienced. Anyhow they said to be at the vet no later than 7:30 am we arrived about 7:15 and the doors were locked, a vet tech walking a dog said you have to wait till 7:30 along with a group of people and there dogs piling up.I was sick to my stomach the entire day i had left my baby there. Went to pick him up anxiously waited for 20 minutes again being ignored. Paid another pricey bill picked up more flea medicine,only to see when i got home it had expired. Called the vet they said it doesn't expire,well don't print it on the box then .Would you just take a chance giving your child expired medicine? We will not go back ever and found a better vet ,trust the bad reviews.
Pros: um? can't think of any
Cons: Front desk, prices, unattentiive