Will never go here again, ever. Horrible customer service over and over again. Every time, I gave the benefit of doubt that next time would be better. Should have gone with my gut feeling. In 2009 I got a new alternator in my car ($460). I drive less than 5,000 miles a year. They gave me a junk alternator, it was already going bad. We expected it to be replaced fully. There was absolutely no reason it should have gone bad this early (2011). We asked / told them to call before they replaced it, so we would know what they would be able to do and we could make a decision. They went right ahead and rebuild it with out calling us first like we asked them to do, and we are still expected to pay more than a fair price. This place is a joke and wish I would have spoke out earlier about them. I should have never gone back from the first time of them being rude to me.