I went to the Monroe Muffler on Carlisle Pike in Mechanicsburg and waited about an hour and a half. While I waited the Manager talked to the other customers about non-work related issues, in the meantime the old guy that was working on my car came out to sell me an air filter so I bought it and he went back to work and finally came out to ring me out, now the manager never left the desk. I paid and drove to NY, when I got there i noticed that my car was making a noise like I had a flat tire and finally a local retired mechanic friend of my brothers looked at it and said that they (Monroe) didn't tighten down my lug nuts when they rotated my tires and it is a wonder my tire didn't fall off, ok so I called the shop to nicely tell the manager so maybe he could address it for future references, no he proceeded to tell me it was my fault because the paperwork states after 25 miles they should be checked...25 miles so you drive to the next town and waist another hour to have them checked, anyone working on cars knows that if they machine tighten them they don't just wear loose. Also the manager said he saw him machine tighten them down, so I asked when and he said after he rotated them, so first of all this is two or three days later, and I said hmmm if you recall you never left the desk the entire time I was there, he of course disagreed. then about a week later I noticed that my car was leaking oil in my driveway, my husband looked at it to discover that the oil filter was not tightened so I had NO oil left in my car and could have blown my engine.. Professionals huh..idiots DO NOT EVER GO THERE UNLESS YOU PLAN ON THEM RUINING YOUR VEHICLE!