My husband signed me up for a one and a half hour massage as a surprise gift. When I arrived, they led me into a relaxing changing room and gave me a thick robe and slippers and a locker for my belongings.
Then, I entered the waiting room with it's very luxurious chairs and a nice selection of snacks and water. The candles were very relaxing - with out being overpowering.
After a few minutes, the masseuse came in and led me to my room. She played some very soothing music -which I didn't really like - but at least it was not too loud. The room was a little cold, but she adjusted the temperature. She spent a little too much time adjusting all of her equipment throughout the massage -- removing the headrest, putting towels under my knees and then removing them again and then putting them back later in the massage.
Overall -- the massage was better than average though.
Then, when I was finished - they again offered me bottled water and mentioned that I should drink a lot of water after a massage -- which I thought was a nice touch.