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Modern Salon Hair Studio - Houston, TX - Reviews page 1 - Judysbook

Modern Salon Hair Studio

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7012 W Gulf Bank Rd
Houston, TX 77040
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(713) 896-4247
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Beauty Salons

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Personal Care

Reviews

( 20 )
( 1 )
( 1 )
( 6 )
( 8 )

Best

I've been going to get my hair done for years and I love it! I have recomended this place to everyone. I will never go anywhere else.

Worst

The wait here is agonizing. Someone always tells me to come at 4pm, making it sound like I have an appointment, but I guess that is what they tell everyone. Expect to spend around...

Big Disappointment! 11/2/2010

Sure they expanded and moved the place to a bigger more chic location BUT the service and employees are the same, rude and arrogant. Long should invest in etiquette classes for the employees here. And also, have them go back to beauty school.\r \r My last experience here was the WORST. Called ahead for an appointment, the girl told me to go in at 3 that they were slow. I get there at 2:45 and the place is packed with no where to park or sit inside. Once I get there the receptionist tells me I have to wait 10 minutes. I waited 45 minutes!!!! When she finally got me on a chair and Phoenix came over I explained what I wanted, and when she was done I got the OPPOSITE. I asked for highlites AND lowlites, when she got done my hair was completely blonde. When she saw my face and how disgusted I was she said, go home and after a few washes come back and see if we can darken it. WHAT, seriously?!?!??! I wouldn't have to go back if she had done it RIGHT the first time.\r \r Additionally, the girls who dry your hair have no clue whatsoever how to dry and set hair! NONE at all. One girl had 2 blow dryers going on while another girl had a 3rd dryer, by the time they were done my hair was frizzy and all over the place, they drenched my hair in serum and then offered to flat iron it, WHAT?! add insult to injury.\r \r Long, seriously is hiring girls with no experience whatsoever and the stylists pretty much do what they please instead of what the CUSTOMER asks and pays for.\r \r Rant over! more

Oh So Slow and Oh So Arrogant 1/9/2010

I've had my hair done a few times at this salon and I'm disappointed with the services (color and cut). Waiting and waiting and waiting... it's ridiculous. I feel like I'm at the ZOO. More people were waiting in their chairs while the employees running around not knowing who to serve. NOT A VERY ORGANIZED SALON!! The receptionist is very rude and the owner (LONG) is very ARROGANT who thinks too much of himself. Pros: Cheap Cons: Everything Else more

Modern Salon 8/13/2009

I've been going to get my hair done for years and I love it! I have recomended this place to everyone. I will never go anywhere else. more

Modern salon at n. Rossylyn 7/13/2009

I went to get a cut and coloring from a girl name hanna very friendly,and nice yes, had to wait a while for everything to be done but i loved it . it was worth the wait more

Modern Salon 1/18/2009

The wait here is agonizing. Someone always tells me to come at 4pm, making it sound like I have an appointment, but I guess that is what they tell everyone. Expect to spend around 4 hours to get a highlight and cut. The first hour will be spend sitting on the couch or in a chair before anyone even touches your hair.\r You cannot beat the price: $80 to highlight (full!) and cut my hair. The quality is pretty good, although my bangs got cut too short last time (watch out for that). I just dread going to get my hair done because it is such a frustrating experience. I will most likely try other places near me and only return here as a last resort...because i have no money and a whole day to waste. Pros: cheap, quality Cons: wait time, disorganized, FRUSTRATING more

Love the results, but hate the porcess 11/10/2008

Gettting your haircut and styled should be a great experience. However, you will not have that great experience here. They herd you in like cattle, appointments mean absolutely nothing (unfortunately I've waited as long as 4 hours - my husband thinks I'm crazy), and the treatment is less than appropriate. That being said, I can't find a place that cuts hair better which is why I keep going back, and putting up with the agony. Manny does nothing short of an awesome job. If it wasn't for him there is no way I would be going there anymore. I keep trying different places, so they are indeed losing business from me. One day I will find another stylist and I will be finished with this miserable place. The only reason I give them 3 stars is because of Manny Pros: Manny does a great job! Cons: Long wait, Long (the owner) is rude, very loud, not relzaxing more

I will never go back 10/17/2008

If you love your long hair, do not go to this Salon. I have been going to Long, the owner to cut my hair for about a year. Each time, I have told him not to layer my hair, because it is coarse and thick and would only make it harder to get the straight sleek look I want. Unfortunately, this time I failed to remind him and guess what, my hair is layered and is much harder to get the look I want. I feel that he has damaged my hair and I will never go back.\r \r I will go back to my licensed and trained hair stylist and beg him to take me back and over a period of time, hopefully repair the damage done to my hair.\r \r Don't risk your hair. It is not worth it.\r \r Linda L. Pros: with damaged hair, there are no Pros Cons: Wait, skill level of stylist, musical chairs system more

LOST A CLIENT FOR GOOD 8/24/2008

MAN i HAVE BEEN GOING TO MODERN SALON FOR OVER 5 YEARS AND I WILL NOT BE BACK AFTER THIS WEEKEND. THIS SALON IS SO NOT ORGANIZED AT ALL. APPOINTMENTS DONT MEAN ANYTHING. LONG JUST LIKES THE BUSINESS NO MATTER HOW HE WANTS TO ADMIT IT, BUT HE JUST CARES HOW MANY HAIRCUTS HE GETS IN THE DOOR AT ONE TIME. I ASKED WHAT HAPPENED TO THE MANAGER NO ONE WANTED TO SAY ANYTHING, BUT OH SHE IS NOT HERE. BOY DO THEY NEED HER BACK. THE LAST TIME IT WAS FAST AND I WAS IN AND OUT OF THERE, BUT NOT THE LAST TIME AND NO MORE. i DON'T CARE IF THE COST IS CHEAP AS MANY PEOPLE GO THERE BECAUSE OF THE COST, BUT ME NO MORE. EVERYTIME I HAVE BEEN IN THERE ALL I HEAR IS LONG TALKING HIMSELF AND MAN U CAN BE PROUD OF YOURSELF AND ACCOMPLISHMENTS, BUT YOU DIDN'T DO IT ON YOUR OWN, SO STOP BOASTING ABOUT YOURSELF SO MUCH BECAUSE YOU DIDN'T GET THERE BY YOURSELF... MAKES ME WONDER SOMETIMES HOW IS HIS OWN EMPLOYEES FEEL. I KNOW CHRIS IS NOT THERE ANYMORE AND i WONDER WHY...SO IF YOU WANT TO WAIT A LONG TIME AND CARE TO HEAR LONG BRAG ABOUT HIMSELF, THEN THIS SALON IS FOR YOU... OH BY THE WAY i ASKED FOR PHOENIX AND GOT SOMEONE ELSE... more

Expert styling and coloring 4/24/2008

Manning is the Man!! After having my consultation with Long (owner of Salon), Manning colored, cut and styled my hair to my perfection. I have been in high end salons with all the extras but if my hair is not to my complete satisfaction, what is the point of the extras except distractions from quality workmanship. I have short, straight hair and have not been completely happy with my look. After letting it grow some, I went soley on Citysearch web page, stepped out of my comfort zone and took a chance. I had a 10:30 appt. on Tuesday (two colors,cut and style) and was out of there by noon. The new Salon on N. Houston Rosslyn is lovely and very comfortable. Everyone is friendly, great music, respected my imput, and affordable prices. I can't wait to take my teen granddaughter for a style when she comes to visit. more

I have been to the Modern Salon three times and I won't go back! 3/30/2008

The color achieved has been excellent, but the top layer only. I can't wear my hair up, even after pointing out the problem, the problem of stripiness and bleedthrough still exists. \r \r The waiting; sure you save forty bucks, but is it worth te extra two hours? Is it worth standing in line like cows to a trough just to be shampooed? For me, nah. I prefer the massage style shampoos followed by hot-towel wraps of the salons of higher $. I prefer that my colorist, stylist treats me as though my appointment is important and gets me in and out in nothing over 30 minutes outside of appointment time, AND actually has observed appointment times.\r \r The owner, self-proclaimed brilliance, I am certain is impressing many women with his style in cuts, but when you go in and you're told you'll get a ""trim; this much and clean up the ends,"" you do not expect inches to be falling to the ground everywhere. My hair, which I prefer long, is in dire threat of being very short if I continue in this salon. All the growth that I had achieved has been cut off without warning or sufficient consultation. I'm ticked! The style isn't me, it is him and it doesn't work for my lifestyle.\r \r I won't go back. I'll pay twice as much to have someone who listens to me. This salon falls short of my expectations and I wouldn't recommend it to anyone who has ever frequented an excellent salon.\r \r \r \r Pros: Beautiful place, you can get mani/pedi because there will be a long waiting time. Cons: You get their hairstyle - no offer of input, no consistency from one hairstyle to the next visit. more

Great Results! 3/2/2008

I love this place. I wouldn't go anywhere. First of all, the wait is pretty long, but they keep you updated with what's in style and what isn't. Chris gives THE BEST hair cuts there. Long, does some good coloring. And Phoenix...I love how she styles your hair afterwards. They give the same treatment as in Visible changes, but WAYYY cheaper. I would never go to another salon, and let them touch my hair. I always come out of there pleased with the results. I have NO complains. I've been a faithful customer close to 2 years now. I wouldn't have any other way. Pros: Great hair results Cons: time more

Be prepared to wait and wait and wait 2/3/2008

Appointments do not mean anything to these people. You walk in, they tell you to sit and wait and wait and wait. The last time I was there, the wait was not even worth it. They did not watch my highlights and I walked out with white streaks!!! After waiting an hour and then three hours to get my cut, color and highlights, you would think they would do a good job, no way! Don't waste your time here, many better places around. Pros: it is usually clean Cons: Wait is way too long, not enough personal attention more

I love this place!! 12/21/2007

I really have to say that I love Modern Salon. I have been going there for 6 years and I cannot imagine going anywhere else. I started going on the advice of a friend after I noticed the fantastic cuts and highlights she had been getting. Then, I found out about the prices and I thought, ""A great cut at a great price, wow!"" Long and Thao have been cutting and highlighting my hair ever since. When I get sick of a hairstyle, I just talk to them and they seem to read my mind about the change I want. Long is truly an artist and it shows. He has talked me into hairstyles I was not too sure about (like getting bangs!) and they always turn out fabulous. He is one of those hairstylists that can look at you and tell you exactly how you should wear your hair. Everyone is friendly at the salon and it does seem like a family place. They are all old friends to me now. A lot has been said on this site about waiting too long at the salon, but you are rewarded with a great style! I always bring a book, or magazines, or work to catch up on and the time flies for me. Besides, last time I was treated to a hand massage by the roving massage therapist and she was great too. Next time I just may get a massage! Go and experience it for yourself, but be prepared for it to take a little extra time. You will not be dissappointed. Pros: Professionalism of staff, cost, amazing style Cons: time more

Don't listen to bad reviews 12/4/2007

As suggested by my daughter, I decided to try the stylist at Modern Salon. How very glad I did! I have never been more satisfied with my color, cut, style, and the friendliness of all the employees. It is like a family atmosphere at this salon. I drive in from San Antonio to go here and will continue to do so. Yes, it does take a little extra time, but to me that time is worth it. I feel very special and pampered when I leave. Long and his staff need recognition for a service well provided. To me, they are five star! Pros: great knowledge about color and style more

GO SOMEWHERE ELSE!!!!! 11/25/2007

I'm really upset that the service and quality has gone down since they have moved the salon. Don't bother making an appointment because they don't keep it. I sat for over an hour in a chair waiting for some one to get some ""time."" After all the waiting the color job was poor. My roots still showed, now unevenly. The cut was good but that was about it. Not being able to pick your hair stylist is not good either. They have no individuality and Lan makes all the decisions. I don't even think they all have licenses which is why he does this. I guess for the price, what more can you expect? Poor service and poor quality. Not worth it. Spend the extra and get a professional licensed hair stylist that you can continue to see each visit and not be treated like an object on a assembly line. more

Herded like cattle 11/7/2007

I used to go to this salon several years ago when they were small and personal and always had good work done. I tried them again after they moved into their new place and what a change. They herd you through like cattle and you have no idea who is going to do your color or your cut. You take a seat and whoever is available will come work on you. No personal service at all. The color I got was poorly done (poor coverage on roots) and the cut was less than fair(very ""chopped up"" and uneven). I tried to explain what I wanted and did not want and I got exactly what I did not want. After working with my hair my whole life, I think I know what works and what does not. But they will not listen, they just do what they want, than you have to deal with it. The price you pay is a lot cheaper than most salons, but you get what you pay for. Now I'm heading back to my normal salon to see if they can fix the chopped up and uneven mess I have. So much for saving a buck. more

Affordable and great quality! 10/2/2007

I am from houston but moved to austin recently and i travel back to houston just to go to modern salon Why? because they are just that worth it! I always leave the salon very satisfied with my hair. the people are friendly and are incredible hard workers! i dont know how they do it! Yes, the wait may be long, but if you've been coming there for awhile, you learn to just accept it. Just be patient because it wil be worth it! They are incredibly BUSY for a reason, people from all over come to them. I once talked to a lady while i was waiting to get my hair done who came all the way from Boston! The owner Long is not rude like the lady said down there. If he was rude and the salon had terrible service, would you think people would still go there!? NOOO!! if you read all the reviews, 99% is all good reviews so do not listen to that lady down there she doesnt kno what shes talking about. But Long tries to please everybody, but obvisouly you cant please EVERYONE. if you dont have nothing nice to say, dont say it at all! BUt, all i really wanted to say is they are the best at what they do, trendy, up -to- date and most importantly its all affordable! Cons: only thing really is waiting but it is worth it! more

Soooo not worth it. 9/29/2007

This place stinks. I wouldn't wish this on my enemies. There are so many GOOD salons in Houston, you can certainly do better. They are unable to manage their appointments so you can count on a very long wait even if you've made an appointment. On the day I was there, I waited over an hour after my appointment time and still hadn't been shampooed. While I was waiting, I witnessed two other customers walk out. Another girl came back after she had her hair highlighted the day before and her hair was breaking off. They had burnt her hair. Next, a girl walked out while cursing out the owner, Long, because he was being an rude to her. Not cool. Terrible customer service. I finally decided to leave also and cut my losses. Not recommended. \r \r -can't manage appointments\r -staff AND owner are very unprofessional\r -terrible customer service\r -low quality highlights/cuts Cons: Bad customer service. Unprofessional staff. Terrible time management. more

Phoenix is the BEST, she has great people skills and does a wonderful job on my hair 7/30/2007

Phoenix is the BEST. She has great people skills and does a wonderful job on my hair. Michelle Lozano Pros: Great Hair Dressers more

Best place in town! 7/11/2007

I am the PICKIEST Person, EV-ER! Long has been doing my hair since I was in highschool, so that's over 9 years now. I always come back. I live in Memorial right now and will drive there anytime to see him. I lived on 1960 and I'd drive to his place.\r \r He's worth the wait! I wouldn't lie to you. He's very friendly and remembers everyone. Everyone at Modern Salon does a fantastic job and the 1 time in 9 years that I was less than satisfied with the work, Long had me come in to re-do it for free and it was PERFECT.\r \r I tell everyone to see him because he's the best. Pros: Price is so low for the value- definitely doesn't charge market value Cons: cons? what cons? oh...there's only one of him and that makes it crowded. more
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