I have an old mantle clock that belonged to my father. I remember it hanging over the fireplace as a child and it holds many good memories for me. It hasn't worked for years and I called this clock repair shop to inquire about having a key made for it. They pointed me in the right direction for what I needed as well as making me aware of having certain types of work done would decrease the value of the clock. Very nice, friendly and knowledgeable.