I ran over my cat- not sure if it was tail or what, but I live 2 minutes from their home office, and they would not come to me! They kept telling me to put her in a box and bring her to them! I told them I could not do that- it would traumatize her too much and she would probably bite me- she is not a loving cat, but they would not come to my house... how can they be a mobile vet if they would not come out??? I have literally WALKED to their office before because I live SOOOO close!!!!