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Mills Fence Co - Cincinnati, OH - Reviews page 1 - Judysbook

Mills Fence Co

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6315 Wiehe Rd (at Cincinnati Office:6315 Wiehe RoadCincinnati, Oh 45237Phone: (513) 631-0333Fax: (513) 631-2703Northern Kentucky Office:13200 Walton Verona RoadWalton, Ky 41094Phone: (859) 485-6655Fax: (859) 485-6659)
Cincinnati, OH 45237
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(513) 631-0333
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Mills Fence Co - Cincinnati, OH
Mills Fence Co - Cincinnati, OH
Mills Fence Co - Cincinnati, OH
Mills Fence Co - Cincinnati, OH
Mills Fence Co - Cincinnati, OH

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If you are searching for a fence company...remember...you get what you pay for!! We had several estimates and Mills Fence was around $600 cheaper. Being on a budget, we went wit...

The fence is nice but the people aren't 2/8/2011

Overall, I'm happy with the fence. But if you contract with Mills Fence, please be aware that my salesman gave me several pieces of incorrect information. In addition, the installer and the office staffers are just plain rude, unhelpful and unresponsive. For example, the installer didn't show up on the day he said that he would. His excuse, "We don't like to work in the rain." Which I suppose would be okay, except it wasn't raining! more

Mills Fence Co. , very disappointing!! Please read before pu 9/9/2010

I purchased a vinyl fence to show on both sides of my home. I have a chain link fence and I didn't want it seen from the front of home. I am VERY disappointed in Overall everything dealing with Mills Fence. I can't begin to state the issues that have occured thru the beginning estimate, emailed that night, very vague, and my signature was never requested, I tried 5 times to get an installation date and I was told they were very busy and couldn't even give me an estimate timeframe for installation,although I had requested with my salesman that I needed the fence install by the 1st of June. He assured me that could be done. I still don't know if both sides are installed correctly, but I had notifed customer service many times. she sent out their "master installer" without calling me to give me a date and time. I was not at home when he showed up, so therefore, I did not get to show him MY concerns. He returned back to office and said it was great???? No one would return my calls or listen to me from that point. I took pictures of the left side of my home where the alumimun fence post was covered perfect and as I wanted. The right side is not that way- The aluminum fence post is about 2 1/2 inches from the vinyl end pole. I have emailed pictures and emailed a request to please call me, without any response. I also called many times and left messages, along with the emails to owner, Mr. Mills.A lien was placed on my home within 60 days, through their attorney. I have no problem paying for the fence I ordered. I have told them that with my correspondece. My fence cost was only $1,350.00. I don't want to pay yet, because I know they will never fix this after they receive my money and I will have to have another company repair it. I have been in sales for 20 years and I would NEVER have treated my customer the way that I have been treated with all at Mills. If I had treated my customers this way, I would have been dismissed from my position. One other note, the installers came to install without a wheelbarrow for the dirt to be removed and they asked me where I wanted the excess dirt put??? I happened to have a place that they could put the dirt, but what if I had not? I have been working on resolving this sincve June 14th. I am in shock that a company that has been in business since the 70's has not learned business customer service. I hope you, as a prospect looking for a new fence, read my long review, I would not wish this company on my worst enemy. TJk 9-7-10 more

Mills fence- Fenced me in 5/21/2010

The contarcting business is very price sensative and schedule driven. Mills prices seemed low, but the quality of the material was poor. Material deliveries were slow and the amount of in-stock materials was very low. I found a great supplier in Loveland, Eads; who has supplied us with everyting we need, great selection of in-stock materials and surprisingly, their prices were slightly lower. All in all, this helps my bottom line and keeps my customers happy. Pros: Cheap materials, cheap price Cons: Low grade materials, slow response more

Read this review before getting a fence!!! 9/2/2007

If you are searching for a fence company...remember...you get what you pay for!! We had several estimates and Mills Fence was around $600 cheaper. Being on a budget, we went with Mills. Big mistake. Our fence looks TERRIBLE! The gates are uneven, the boards are uneven and some of the wood is bad. The three guys that came out that day were in a hurry and just being lazy. I called to complain and J.R said it was unaccepatable and it would be fixed.They came out once and I am not sure what they did, but it still looked the same! So, J.R came out to look at it after I called to complain again..again, he agreed it looked terrible and said they would be back out to fix some of the mistakes. I am still sitting here with horrible looking fence weeks later. Even the things he said they would fix still won't make it right...short of tearing the thing down and starting over. Some of the posts are not in the ground as far, some too far. Then they say the ground is uneven, no...you didn't bury the post right!!! They also buried one post to close to the gutter that they just threw the bottom part of the downspout in the yard...and it won't go back on!!! I got an estimate from the Fence Company and wish I would have spent the money because driving around town, their fences look great. (they put signs on their fences) Live and learn...wish there was a review on this company sooner. Pros: cheap Cons: YOU GET WHAT YOU PAY FOR! more
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Owner Message

  • Shopping for a Fence? A fence is usually purchased to beautify or confine and protect our loved ones or property. We provide FREE estimates from chain link to ornamental, from sports complex fencing to guardrail, to electric gate operators and controls....

Additional information

  • Hours:

    Monday: 8:00 AM - 5:00 PM; Tuesday: 8:00 AM - 5:00 PM; Wednesday: 8:00 AM - 5:00 PM; Thursday: 8:00 AM - 5:00 PM; Friday: 8:00 AM - 5:00 PM; Saturday: Closed; Sunday: Closed
  • Payments:

    Visa, Master Card, Discover, American Express
  • Neighborhoods:

    Pleasant Ridge

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