The front-desk and vet techs are all very sweet and concerned for the well-being of your dog(s) (or cats, if you have them, I guess) The doctors tend to forget things about our dogs even though we are in the office every week and a half to get our dog his pain meds. A couple months ago, we went here to have a doc take a look inside our dog's mouth because we saw a sore in there - it was a big huge fuss because everyone was afraid of our dog (since he wasn't reacting to the tranq's and wouldn't fall asleep for the exam) and instead of leaving us alone for a while to let the dog fall asleep, the docs and techs just kept popping into the room (two doors on each end of the room, and vets/techs coming in every 5 mins to ask if the dog was out, which he of course wasn't!) Finally they were able to take a sample of the sore, they called us a few days later to tell us it was cancer. Currently, the dog is on Tramadol, and a full bottle costs us over $40 if we get it from the vet, which we did about 3 times - then, one day while waiting for them to write our Rx at the vet, I decided to just check the price at Walgreens - $10! Other reviewers said this vet goes out of the their way to make prices affordable, but this was just ridiculous that these people didn't suggest we call a pharmacy to check on the price of something we need a refill on every 10 days (the dog weighs 110 lbs and needs 6 pills/day, the bottle has 60 pills). I'm happy to have found the pills cheaper, but just surprised the vets/techs didn't suggest we call around for prices. Will have to go in within the next week or so to put our dog down - I hope the situation isn't as stressful as it was when they first checked inside his mouth for us. Nice people, not terrible prices for services, but a little skiddish around large dogs and "bully breeds," so we may as well continue going to them. Oh, one vet DID suggest I get our other dog's insulin from Walgreens without a prescription, which was nice because then we don't need to make a trip to the vet every time she needs a refill of that, too. Sorry for the long review, lol.