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Milano Music - Mesa, AZ - Reviews page 1 - Judysbook
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Milano Music

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38 W Main St
Mesa, AZ 85201
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(480) 827-1111
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Reviews

( 5 )
( 3 )
( 1 )
( 0 )
( 2 )

Best

The repair guy repaired our electronics in no time! I forgot his name but he is really a cool person with lots of knowledge and charisma.

Worst

I don't know why I've put up with this place for so long. Their selection is great, but their prices, not so much. However, the employees are what make Milano Music an experie...

The repair guy repaired our electronics in no time! 10/30/2015

The repair guy repaired our electronics in no time! I forgot his name but he is really a cool person with lots of knowledge and charisma. more

Editorial review from Citysearch 5/15/2014

Honestly... this music store ROCKS!! They have it all! The employees have always been very friendly and helpful! I dont understand the negative comments either. I have never had a negative visit. I would spend a entire day just checking out the merch! You so have to visit this store! more

Editorial review from Citysearch 4/27/2014

I couldn't disagree more with the negative reviews that have been posted..Milanos Music is the only place I shop for my musical needs,and I've been going there for more than 25 years.This family owned business provides quality service, professionalism,knowledge, and courtesy to customers on a daily basis.Every staff member is quick to help and would never try to oversell you things you don't need.Whether your a beginner or a professional musician I highly recommend this store...For those of you that disagree, I suggest you try them again ,or take your chances at Guitar Center with kids working the counter that don't have a clue what they are talking about when it comes to gear!! more

Take your business elsewhere 1/26/2012

I don't know why I've put up with this place for so long. Their selection is great, but their prices, not so much. However, the employees are what make Milano Music an experience you'll be glad to skip. I recently had an encounter with an awful employee who was outright insulting to my family. I have also experienced unhelpful employees and slow service. Please, take your business elsewhere! more

Unethical 8/4/2011

Never thought much about the company, until my kids band teacher told me how unethically they go about business. Seems they don't support her and the students, are horrible about repairs, and threatened a lawsuit so the teacher would have to endorse them. Made me sick and sad to think a company that deals with our children would behave like that. For parents, I would strongly ask for their TEACHERS recommendations. more

Can't Miss Music Store - So-So Customer Service 3/14/2010

Milano's has been an east valley institution for years and is the first music store I remember visiting. They have a wonderful selection of guitars and pro-level keyboards. That said, the customer service in those departments leaves much to be desired. Questions are met with annoyed responses and price negotiation is met with downright indignation. An uninformed customer could easily be taken advantage of. On the other hand, my wife reported wonderful experiences with the employees working in repairs and those giving lessons. Given that prices are finally in line Guitar Center and online outlets, this is one place you want to visit... just do your research beforehand. Pros: Great and ever-changing selection Cons: Very bad customer service in guitars and keyboards depts. more

GOOD! 1/7/2009

The instruments at Elma Milano Sheet Music are the very nice sounding instruments. The employers are so nice and give great advice on what instrument suits you! more

Great Service 12/29/2008

Every time we do business with them the staff is friendly. Each department knows there instrument and are professional. They have a wide variety of sheet music, lessons, instruments and music accessories. I highly recommend them for those who are music lovers. more

Great place! 12/20/2008

Milano's is where we buy all of our musical equipment for our school. I know that I can trust to get the best service and price...with a guarantee that everything will work correctly. I usually go through Don because he has been very honest, professional, and accommodating for the past four years that I have been purchasing our equipment from them. more

Linton Milano Music Lessons 12/13/2008

John LInton is a very personable business man, He is honest, and will help you in every way to get you the piano best suited for you and at the best price possible. \r \r I bought my daughters piano from him before she married, and now her son is taking lessons using it. more

They have it all... 11/20/2008

If you are looking for a hard to find music book, Milano's probably has it. If they don't, they can get it. They have a huge selection of musical instruments, sheet music, and equipment. The staff is experienced and helpful. I highly recommend Milano's. more

Tried and True 11/18/2008

Milanos has been around for so many generations. They have every instrument and all that goes with the instruments. They also do the best repairs around. Upstairs they have all the sheet music and student music books for piano, guitar, and the band and orchestra instruments. You really don't need to go anywhere else. more

Huge store! 6/21/2006

This is a place that any musician or music-lover, including myself, could spend hours in (or even days). It is a very large music store with a great selection of instruments and sheet music. I have made a number of purchases from them and have never been disappointed. I also went to them looking for a very particular tuning item. They didn't have any in stock, so one of the workers there sold me the one out of his own music supplies so that I could get it in time. more
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Owner Message

  • Milano Music, in downtown Mesa, AZ, displays the largest full line of musical instruments across the state. Our sales team can match you with the right instrument, brand and price point. We stock the top brands for every budget. <br><br>Our 50,000 square-foot...

Additional information

  • Hours:

    Mon-Thu 9:30am-7pm, Fri 9:30am-6pm, Sat 9am-5pm

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