Have had nothing but AMAZING flowers, service, and arrangements EVERY TIME I have been to the florist. Not sure what the other person was saying about a lousy product?? Have never been disappointed and I highly recommend this florist to anyone in the Cleveland area. This florist supplies many major hospital facilities, funeral homes, and other major businesses in the Cleveland and surrounding area. They have never disappointed and I refuse to use any other florist, as I truly feels nothing compares!