I feel better after reading the other reviews. I was hoping to find a vet hospital that was less expensive than my one in Davis, so I decided to try this place. Their prices seemed more in line with my budget. My small dog needed his annual booster and a rabies vaccine. When I showed up for my appointment, the receptionist couldn't have been more rude. I told her who I was and she promptly told me to sit down, and she would be with me when she could. No greeting, no smile, but plenty of attitude. If I'm patronizing a business, I expect to be greeted, and treated nicely. After all, I'm paying them. The tech seemed sedated, and she looked rough. I never felt welcomed there, and I almost walked out before ever seeing the vet, who was very talkative, but in a nice way. And don't you hate it when you say thank-you, but they never say it back? I'm going back to my high-priced vet in Davis, at least they're nice there.