I've had a long relationship with this shop and I can say that they have quite a good con going. The guy at the desk drives your car around the block...hitting the brakes as hard as he can...and then tells you you need 500 dollars or more worth of work. In fact, every time I've been in this shop they have managed to get me for hundreds of dollars. Basically, they want you to think that brakes wear out every year. Fortunately, they don't have much business...so, I'm sure other folks have fallen for their little scheme. Never again.