Rated zero, no service especially when it comes to warranty. Mickey Mouse crap and cardboard and refusing to fix. Via voiding the life time warranty. Accused me of abusing the sectional. After making excuses such as the floor is uneven put a 2x4 to level it off. Was noticeable because the sectional is not on carpet. Who doesn?t have hardwood or marble and other none carpet floor. Why wasn?t this specified at time of purchase. It has never been moved except when ?fixing? back at the store. Been broke since the first week screws continue to fall out of the same pieces over and over and over and over. Yes that many times! No return phone calls keep saying they will fix it soon or give us a call back. Nothing no results just worthless on there behalf. I have had better service and purchases from garage sells. Soon I will load it on a trailer and protest in front of the store. More excuses such as it just needs longer screws, well buddy the longer ones fell out too. Refuse to give
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