I've dined a few times in the past at Michelangelo's, but haven't been in a few years. I remember dining in their quaint basement with the bad decor, but their food was always above average. The service was always so-so, but there was something charming about the dank atmosphere that would draw me back on occasion.
Unfortunately, I made the mistake of visiting their new location. I had heard they moved to a very nice building and that the food had dramatically improved, so I excitedly took some friends for dinner. The new location is absolutely beautiful in comparison, but not much else impressed me. They obviously changed the recipes because the items we were used to ordering and loved tasted more like they came out of a can. The Italian gentleman that waited on us was extremely professional and courteous to our table; however, there were only a couple of servers and it appeared as there was nobody else helping them in the dining room. Our water glasses were empty most of the time because they were busy clearing and cleaning tables by themselves and we waited forever for our simple yet disappointing orders. I understand that restaurants have bad nights, but it wasn't even busy. As we left extremely disappointed with the evening, a man in SHORTS and SNEAKERS sprung on us at the door to ask if everything was alright. Not wanting to waste any more time there, I said it was fine and hurried out the door. Way too little, way to late from some guy I would have never guessed was an employee (I later found out from a friend who had a similar experience that same week that the man was actually the owner!!!!!).
If you're planning on spending an evening at Michelangelo's, I have some better advice. Do yourself a favor, flush $100.00 down the toilet and stay at home. You'll find it much more rewarding.