I admit we didn't actually taste the pizza, but judging by everything else about my experience, it had better be amazing to have received such a high rating so far. We were not greeted promptly upon entering, even though it was not busy at all (no, not even on a Friday night). It was cold, and it smelled like fruity bathroom air fresheners instead of anything truly edible or even appetizing. The decor was mix & (not) match, and in combination with the service, gave a very vacant experience. We got our drinks and ordered a pizza and then were left completely alone for 40 minutes without any word or sign of our food. Fortunately, the conversation was good, or else there's no way we would have waited even that long. Once we realized how long it had been since we'd ordered, we decided that if we could think of where else we'd like to eat before our food came, then we'd go there instead. Fortunately, Dicicco's was just down the street. We walked over there (no one even noticed as we were leaving Michaelangelo's) and were seated in a comfortable booth in a warm restaurant that actually smelled like a restaurant, and had the most delicious pizza we've ever had in Fresno.
Pros: Dicicco's is nearby.
Cons: negligent service, ugly atmosphere/decor, unappetizing smell, uncomfortable seating