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Michael's Arts & Crafts - Sunnyvale, CA - Reviews page 1 - Judysbook

Michael's Arts & Crafts

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818 W El Camino Real
Sunnyvale, CA 94087
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(408) 736-8883
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Reviews

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Best

Michael's carries supplies for just about any craft or project you can think of, including:paiting, beading, baking, etc. Some of the staff is very knowledgeable and helpful. Th...

Worst

I always have to go to other stores to find everything, the only reliable thing at this Micheal's is mean staff.

Horrible staff 9/3/2010

I always have to go to other stores to find everything, the only reliable thing at this Micheal's is mean staff. more

Horrible staffs!! Hire some decent people please! 6/5/2008

I shop this store frequently because it's closest to where I live. But after today's incident I will never shop at this location again. I am a frequent Michael's shopper and I spent over $200 per month in average. When I finished a project, I usually would have items that haven't used and did not need. I have, of course, returned things at this store a few times, and one of the staffs recognized me. When I checkout today with a heatgun and some glitter to use for my new embossing project, I said to the cashier, "I finally found what I need!" (as I have asked her where the heatgun is located.) And then this staff who remembered my face gave my cashier a funny look (like rolled her eyes or something), and they both laughed. I didn't think of it much as I thought they're just joking about something else, and couldn't possibly insulting me. Then after a moment, she said to my cashier aloud, "She is going to come back and return them." \r \r My cahsier was a bit startled and asked, "huh? what more

Horrible staff at this location. Hire some decent people please! 6/5/2008

I am a frequent Michael's shopper and I spent over $200 per month in average. When I finished a project, I usually would have items that haven't used and did not need. I have, of course, returned things at this store a few times, and one of the staffs recognized me. When I checkout today with a heatgun and some glitter to use for my new embossing project, I said to the cashier, ""I finally found what I need!"" (as I have asked her where the heatgun is located.) And then this staff who remembered my face gave my cashier a funny look, and they both laughed. I didn't think of it much as I thought they're just joking about something else.\r \r Then after a moment, she said to my cashier aloud, ""She is going to come back and return them."" \r My cahsier was a bit startled and asked, ""huh? what did you say?"" \r Now I couldn't believe that staff, as if assuming I do not understand English, replied, ""I said she is going to be back and return them."" \r My cashier did not answer, and pretended not understanding her.\r I walked out of the door for a minute or so, poundering. Needless to say, I went back to the store right on the spot and determined to return all the things that I just bought. \r \r The staff who gave the insulting comment was not in sight when I returned, and the cashier who helped me apologized for her behavior. She tried to soothe me and said, ""Didn't you say you need these dear?"" I simply replied, ""I'm just doing what she told me to do, I am coming back and returning them."" She offered to have me speak to the manager. But I did not want to aggrevate matter to the extend that I wanted to have her fired or have her record blemished, so I declined her offer and just returned the items. I was upset. But not that the manager would care anyway. \r \r In general, cashiers in this store are grumpy most of the time. I wouldn't mind if they make fun of their customers behind their backs, but insulting customers in their face is absolutely unacceptable. Pros: Carry things Michaels normally do. Cons: Some staffs with bad, grumpy attitude that drives people away. more

Great craft supply store 5/12/2006

Michael's carries supplies for just about any craft or project you can think of, including:paiting, beading, baking, etc. Some of the staff is very knowledgeable and helpful. They also have a great framing department. more

My wife loves this place 3/14/2006

My wife loves this place. Though I cant understand what the fuss is all about, the place does have a lot of stuff that women like. I just stand around, but I have seen that the service is good. The folks are friendly. They sell stuff from wool to fake flowers. more

I love this store 3/10/2006

Love their selection ins artificial flowers and cane baskets. I have gone shoppng here for picture frames and found very good ones on sale. I have also bought lots of scrapbooking material from here. they have a big collection of scrapbooking material. more

Good selection, good prices 3/9/2006

This store has the basic materials you'd need for a typical craft project. It's fun to browse the aisles and see what's on sale. The prices are very good, but the cashiers have left bad impressions. more

If you need crafting supplies, this is the place to go. 6/13/2005

Whenever I need to find supplies for a crafty project I am working on, this is the first place I go. They have such a large selection of items, that I can get lost in there just imagining all the things I could create. I have tried out other arts and crafts stores, but I always end up coming back to Michaels because of their large inventory and great prices. more
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Owner Message

  • Michael's in Sunnyvale has all your crafting needs. Whether you are looking for art and craft supplies, or sewing, baking or seasonal items, Michael's is guaranteed to have what you are looking for and with our current offers, at prices that are too good...

Additional information

  • Hours:

    Sun 10am-7pm, Mon-Sat 9am-9pm
  • Payments:

    Master Card, Cash, Discover, Visa, American Express
  • Neighborhoods:

    Sunnyvale West

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