Michaels is sometimes very busy, and their staff isn't very much trained on the cash registers (if at all!). The good news though, is that they are accepting Jo-Ann's coupons. In one transaction you can use both a Michael's coupon, aswell as one from Jo-ann's. Boy, I wish I had known this sooner. They don't have the fabric sellection, but their yarns are generally cheaper. The DMC threads are well organised, too.