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Michael's Arts & Crafts - Atlanta, GA - Reviews page 1 - Judysbook

Michael's Arts & Crafts

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2625 Piedmont Rd NE
Atlanta, GA 30324
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(404) 266-8711
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Reviews

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Best

Micheals is the best craft store. This store is located right down town. The often run great coupons for 40% off any one item. All the staff is very helpful and they even offer...

Worst

Amanda helped me originally in the framing department, and she was delightful. She really is an asset to the company. She knows her stuff, and in my estimation, should be the ma...

The receptionist here is the main problem at this store... 12/7/2011

Amanda helped me originally in the framing department, and she was delightful. She really is an asset to the company. She knows her stuff, and in my estimation, should be the manager here. To be fair, my order was originally placed at the end of July, and it took me a while to get the photograph just right, having taken a photoshop class in the interim since placing the order. I DID stop by to let Amanda know to take my order off of the schedule, being sensitive to their scheduling as I am as a former picture framer. When I brought the print in last Saturday, I had just called to confirm that Amanda was working. The African American woman who answers the phone there is extremely rude and abrupt, and nearly every time I've called there, she has cut me off while I was talking to put me on interminable hold, or given me erroneous information about whether Amanda was working or not. Knowing this, I literally walked out the door immediately, and was there in less than 10 minutes, by more

The receptionist makes it too difficult to do business here. 12/6/2011

Amanda helped me originally in the framing department, and she was delightful--an asset to the company. She knows her stuff, and in my estimation, should be the manager here. To be fair, my order was originally placed at the end of July, and it took me a while to get the photograph just right, having learned photoshop in the interim since placing the order. I DID stop by to let Amanda know to take my order off of the schedule, being sensitive to their scheduling. When I brought the print in last Saturday, I had just called to confirm that Amanda was working. The African American receptionist there is extremely rude and abrupt, and nearly every time I've called, she has cut me off while I was talking to put me on interminable hold, or given me erroneous information about whether Amanda was working or not. Knowing this, I literally walked out the door immediately, and was there in less than 10 minutes, by which time I was told Amanda wasn't working. Frustrating, because I trust her, and didn't want to work with anyone else. There was a nice heavy set black guy who took my artwork, and checked with Dawn, the manager to see if they could fit it--I didn't ask for it right away, but he seemed to think I might be in a hurry to get it back, as I had explained that the frame should already be ready for the artwork to be installed. Dawn said they would try to get it done that day, or they would have it done by Sun. Great. I asked if they would call when it was done, and she said they would. Something told me they wouldn't, given how hard it is to get through to a person in the framing dept. with the laissez faire attitude of the receptionist, and the fact that there is seemingly a shortage of staff in the framing dept. I was right. Nobody called me. I called on Mon. because I had told my client it should be ready by Tues, giving myself a couple of extra days. Dawn said it was ready. I took a look at it, and after all of that, had refit it myself because there was trash all inside the glass. Dawn was aware of the problem fitting it dust-free, and said it would be a few days until they could refit it. When asked if they had used the air compressor (found in every frame shop I've EVER worked in) to spray air onto it to remove the dust she said they didn't have a one--unimaginable in an operation this size. I worked in framing for over 20 years at much smaller places than Michael's, and never, EVER worked anywhere where they did not have an air compressor. It's frankly unimaginable in framing not to have one. Pressed for time, I got my fitting fee refunded, and took the piece home myself to refit. Heck, even WITHOUT a compressor to blow the dust away, I did a better job more

Michaels 7/10/2005

Michaels is a great place to go for all your craft projects or for beautiful artificial flowers/plants. They have a large store right over on Piedmont full of tons of art and craft projects and supplies. Prices are competitive and just walking into the store will make you want to get a project going! more

great deals 6/22/2005

Micheals is the best craft store. This store is located right down town. The often run great coupons for 40% off any one item. All the staff is very helpful and they even offer classes for everything you can think of. Prices are great and they have many great ideas throught out the store. more

Craft Supplies at Michael's 6/22/2005

Looking for a summer craft project for the kids this summer? Michael's may have exactly what you need. You can find cheap materials for crafts that won't make too much of a mess at home, and you may find materials for a few home improvement projects of your own. more
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Owner Message

  • Michael's in Atlanta has all your crafting needs. Whether you are looking for art and craft supplies, or sewing, baking or seasonal items, Michael's is guaranteed to have what you are looking for and with our current offers, at prices that are too good...

Additional information

  • Hours:

    Sun 10am-7pm, Mon-Sat 9am-9pm
  • Payments:

    Master Card, Cash, Discover, Visa, American Express
  • Neighborhoods:

    Northside, Lindbergh / Morosgo

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