I am new to Gainesville and didn't know where to go to get my hair done. I tried Mia & Maxx on a whim back in the winter, and I got my hair cut by Lauren. She did a great job, so I decided to go back to her and get highlights put in, too (mine had grown out, but were still visible). Since she had left to go to another salon, I decided to see someone else there. BIG MISTAKE. The young man that did my hair did not listen to me at all. I wanted very light (as in sparce) highlights that looked natural. First, he was late getting to my appointment because he was outside smoking. When he finally came back, he smelled of smoke (did I mention that I am pregnant?). He then talked bad about everyone who walked in to get their haircut, even calling one lady nasty because it had been a long time since she had gotten a hair cut. It took him forever to get the foils in, and when they came out I almost died. My hair looked like straw on the top half, and the bottom half was my natural dark brown. It was horrible. I cried, but he said that it looked good. He did my "hair cut" then, which took him less than 3 minutes (no joke). To top that off, he trimmed my bangs WAY too short, after I told him that I didn't want them cut because I was growing them out. I called my sister for back up, and when she got there she agreed that my hair was an absolute disaster. He put in some "low lights" to counter the straw, which made it look okay enough that I stopped crying, but as it has grown out the highlights/low lights are crooked and really, really bad looking. Of course they made me pay for all of it, and it came in at $105 for highlights and a hair cut. I was quoted $65 on the phone for the highlights... what a scam. I ended up there for over 3 hours, what a waste of time. I'm going to another salon tomorrow to get the highlights covered over... I hope they can fix this disaster.