Metro Laser is awesome! I bought the Groupon deal for my underarms and had never had any type of lasering before. I had some trouble finding them (they are in an office looking type building on the 20th floor) so just go a little early if you aren't familiar with the area. I was really nervous about my underarms, and had no idea how much it was going to hurt. Jessica took me into the room and answered all of my questions and was really nice. She immediately put me at ease and her professionalism was very apparent. She did one test spot to make sure I was ok with how it felt and I realized on a scale of 1-10 it was only like a 2-3. It truly feels like someone is just snapping a rubber band lightly on you. The procedure took like 30 seconds on each underarm! It was so fast and there was no swelling afterwards. As my hair grew back in over the next week, it shed just like all the information tells you it does.
For my next appointment I decided to get another area done for summer--my bikini--especially since they are running a deal on their website. I was a million times more nervous about this procedure. I tried waxing one time down there and said NEVER AGAIN it hurt so bad. Jessica was again really great, answered all my questions, and showed me the different price options for different types of bikini areas. The prices are really reasonable and less than most of what I have seen on the websites of other Philly places. I told Jessica I was worried about the pain down there b/c waxing was so painful. She said if I was ok with under my arms I would be ok down there, and that she felt the same way about waxing. I was less embarrassed than I thought I would be when she was working on my bikini area. She is quick and efficient, and very clinical about it. You don't have underwear on at all, but there is a towel that she uses to keep you covered when she isn't working on you. On a pain scale it is about a 6-7, but as soon as I wanted to say I needed a break she was onto another area. And then it was finished! It probably took 5 or 6 minutes. I hope this review helps others--I know I read the reviews before I went : )