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Merry Maids - Pflugerville, TX - Reviews page 1 - Judysbook

Merry Maids

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2700 Pecan St W 101
Pflugerville, TX 78660
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(877) 449-9527
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Merry Maids - Pflugerville, TX
Merry Maids - Pflugerville, TX
Merry Maids - Pflugerville, TX

Reviews

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Worst

Well I had their services for about 2 months. First they started coming late and then only staying for an hour. My husband started to notice all the really did is vacuum and the...

RUN THE OTHER WAY 12/4/2011

DO NOT WASTER YOUR MONEY LIKE I DID. Made arrangements for two young women to arrive at my house between 8:30-9:00 to clean for 1.5 hours @$185 - yes, I know, exorbitant but I was in a bind. When someone called to confirm the appointment, she confirmed BETWEEN 8:30 AND 9:00 - her emphasis. Young women rang doorbell at 8:19 (I was standing at stove cooking and looked at clock.). I showed them in and to the two empty bedrooms and bath and was back at the stove at 8:24. They finished those rooms and I asked them to do the the baseboards on the stairs and a half bath that is rarely used. When they finished that, they said they were ready to go. I said, It's just 9:42, you still have about 10-12 minutes more. "Sorry. No time, " they said. I mention this because if they were supposed to arrive as late as 9:00, they still had at least 30 minutes that could have been used. Also, I paid for an hour and a half which, in my mind, began when they started to work, not when they rang the doorbell or pulled up to the curb. Pros: null Cons: null more

DO NOT USE 12/7/2009

On the first cleaning, where they charge by the hour, the maids were on their cell phones instead of cleaning and I got overcharged by an hour. During the routine cleanings, the maids were lazy and missed major items in the house that needed cleaning. Upon calling the manager, Thelma, she gave me an attitude and said I was impossible to please. She also said they have a time limit of 1.5 hours on the rountine cleanings. I called the corporate offices who told me that is untrue, and that each local Merry Maids is run independently. I have sinced used Maids by Melissa, who are better priced and committed to customer satisfaction. Would not recommend Merry Maids at all. Cons: Rude management who don't care about customer satisfaction more

Damaged our property and refused to fix it! 3/31/2009

We used MM in Pflugerville on 3/26. The cleaners left 5 white spots/splatters on our black granite counters. When I could not remove the spots using 4 different cleaners I called MM on 3/29. \r \r On 3/30 an employee looked at the spots and offered to have them buffed or polished (she even said MM would replace them if necessary). Then we received a call from Thelma at MM who said they would do nothing. The owner did not return our calls. \r \r I would not trust this company in my home! more

They damaged my property and refused to fix it! 3/31/2009

We used MM in Pflugerville, TX (No 189/285) on 3/26. The cleaners left 5 white spots/splatters on our black granite counters. When I could not remove the spots I called MM on 3/29. On 3/30 an employee looked at the spots and offered to have them buffed or polished (she even said MM would replace them if necessary). Then we received a call from Thelma at MM who said they would do nothing. The owner did not return our calls. more

Damged our property and refused to fix it! 3/31/2009

We used MM in Pflugerville on 3/26. The cleaners left 5 white spots/splatters on our black granite counters. I tried to clean the spots myself but when I could not remove them I called MM on 3/29. On 3/30 an employee looked at the spots and offered to have them buffed or polished (she even said MM would replace them if necessary). Then we received a call from Thelma at MM who said they would do nothing. The owner won't even return our calls! more

Slackers and unprofessional 2/8/2009

Well I had their services for about 2 months. First they started coming late and then only staying for an hour. My husband started to notice all the really did is vacuum and then wipe off the counters. After 4 times of them for only being here for an hour and even less, I called! I explained I was paying $100 a visit and they aren't even staying for an hour... I cancelled their services. Well that saturday morning at about 9 am the maids that cleaned my house showed up at our door to give us their business flyer and try to get us to just use them.... very unprofessional. Pros: House smelled good, floors vacuumed Cons: Unprofessional, Lazy, Rude, Not worth the money more
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Owner Message

  • Let Merry Maids maid service in Pflugerville, TX clean your home today. Merry Maids provides customized services, and on every visit, our professional team dusts, vacuums, and washes every room. Our friendly staff is only a phone call away.

Editorial

  • World's largest home cleaning network provides basic cleaning and customized services including oven cleaning, window washing, packing and unpacking.

  • 10/30/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 8am-5pm
  • Payments:

    Visa, Master Card, Discover

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