I am updating my review, you can read my original review below. But as you can tell I've been a long time customer of Meena's and I'm sorry to say that I will never go back there again. I just came back from getting my eyebrows done and the girl literally ripped a small gash on my upper left eyelid. IT IS EXTREMELY PAINFUL, and she kept apologizing quietly so the other customers wouldn't hear. But it was entirely her fault since she was busy chatting with another ""stylist"" because some guy from the Container Store dropped something off. ABSOLUTELY RIDICULOUS. It's been a while since I've been because the last time I was hear I got poor customer service when another stylist stopped threading my eyebrows to talk to another delivery man about her lunch order. I'm a patient person, but this is ridiculous and the ""good"" stylists that I used to like don't seem to be around much any more. They just have the girls that don't seem to care and don't do a good job. Maybe you'll have a different experience, but do you want to try and press your luck on something as important as your face? If I could post a picture I would, my upper eyelid is swollen and there is a little bit of red scaring and it still stings like hell.
original review below (four stars)
I'm a long time customer of Meena's, but recently I had been receiving poor service and I considered going somewhere else. I tried Meena's today once last time to see if I'd be a loyal customer or stray. And I have to say they won me over again hands down. I think the only reason why I even thought of straying is because I kept getting the same stylist, and she wasn't that great. Before her, I had many different stylists, and they were all fine. She just didn'tperform at the same level as the others. Today, I walked in waited for a minute, then was served promptly, the stylist who worked on my was quick and thorough. I also saw someone else come in and ask for a specific stylist...I think it's probably key in finding someone you like. When I paid, I asked the woman what her schehdule was and she's there Wed and Thurs...and it happened to be Meena, the owner! I will definitely go back again, my eyebrows looked shaped but natural.
Pros: walk-ins, quick service, good prices
Cons: it depends on the stylist, poor customer service