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McSpadden's Tire & Automotive

4.9
41 reviews
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id: 27882596
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4241 South Congress
Austin, TX 78745

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(512) 900-3049
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Auto Repair Shop

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Reviews
( 38 )
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( 1 )

Best

I have had nothing but excellent service and honesty from this company. I now take all of my vehicles there for service, repairs, etc. They are very friendly and do a great job ...

Worst

Incompetence without Integrity. Pros: I actually got the truck back eventually with minor damage Cons: Everything else.

Honest, dependable auto care 2/26/2012

I have had nothing but excellent service and honesty from this company. I now take all of my vehicles there for service, repairs, etc. They are very friendly and do a great job of helping the customer understand what their vehicle needs and the options available. I know whatever they tell me is the truth and that they will always do whatever is necessary to get the job done properly. Pros: null Cons: null more
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A Place You Can Trust 2/16/2012

My lil Betsy's brakes were in dire need so I took it to McSpadden's. Their pro's and fixed everything for a very reasonable price, with none of that squeeking or grabbing, 'give 'em time to adjust' bizness I've experienced before at other places. First, it's so clean you could eat off the floor (really). Angie, at the front desk, was efficient, friendly, and good at communicating everything I needed to know. Fixed by the next day and brakes stopped as smooth as glass. Dennis and Ozzy who were sent to give me rides to and fro and were swell. That is so helpful. Thanks for the great job! I'll be back when Bets' needs more attention. Peace of mind is a powerful thing... Pros: null Cons: null more
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Only Mechanics I Trust 7/15/2011

This is long overdue. I've had five services in a row on different vehicles I own. And I'm always amazed by the quality of the work. The friendliness of the service is like walking into a friends home. The price is always reasonable I don't not ever feel cheated because I've always recieved very accurate estimates. Never feel pushed into service I can't afford but always informed of areas that may need attention. Anyone who has had a bad experience with a mechanic needs to come to McSpadden period. more
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A place you can trust 7/12/2011

Trustworthy and polite group. Nice, clean office. Clear and concise explanation of services. I agree with the other review, it seems safer and more reliable to go with McSpaddens than a dealership. more
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This Place is GREAT 10/6/2010

I was reffered to McSpadden's by a friend. I went in and told them all the items i needed. They shuttled me home. Called me with an estimate and did the repairs in the time they said they would at the price they quoted, who could ask for more BUT they did more. I went to get my car and they had washed it inside and out. This place is GREAT. Thanks Guys more
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They stand behind their work 10/6/2010

Good service. Accurate estimates. On time delivery. more
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Great service! 9/12/2010

McSpadden's has become our mechanic shop and we are picky! They are convenient, professional, reasonable, and, timely. We have two older vehicles which are starting to have issues. When a repair did not work properly, not only did McSpadden's guarantee the work, they went above and beyond to take care of the problem and do something extra to make up for the inconvenience. They have also cleaned up the place. No longer is my car dusty after going to the shop, and because of the fencing, I know my car will be safe when it has to stay overnight. Thank you McSpadden's for sticking to your estimates, working with us, and making it right everytime! more
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Great service and overall experience 7/27/2010

The staff at the South Congress location are not only friendly, professional, but also a lot of fun to deal with. I had a lot of work done in a timely manner and am very pleased with the service and customer service I received. more
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BEE CAVE LOCATION - GREAT SERVICE! 6/18/2010

McSpadden's purchased Bee Cave Automotive earlier this year. Reviews at Bee Cave Automotive weren't great, but reviews at McSpadden's on Congress were some of the best I'd seen. I contacted the Congress location and they promised me the same excellent service at the new Bee Caves location. The Bee Cave location is close to where I live, as are other automotive repair shops. I've had issues at the other companies, so tried McSpadden's. I had to have brakes and rotors replaced on my Suburban. The price was several hundred dollars less than when I had it done on a different Suburban at a near-by shop several years ago. My car was done on time, and my car was washed and detailed at no extra charge. I feel like McSpadden's is a place I can trust with my cars not only for repairs, but for general maintenance since I'd like to drive these cars for a long time! Pros: Reliable, good pricing, customer care Cons: None more
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Thanks for a super job!!! 5/28/2010

Two ladies and I were on our way to State in bowling in Austin.\r The lady driving hit something in the road halfway between LLano and Bee Cave. Turned out it punctured the gas tank.\r It was decided to stop for gas at Bee Cave and discovered there was gas leaking. The fire dept. and police were called.\r Across the highway was McSpadden's Automotive. The police stopped traffic, several guys pushed the vehicle across the \r highway. McSpadden's replace the gas tank and had us back on the trip in 2 hours.\r They did a super job!!!!! Thanks from us 3 ladies. more
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Great Service, Great work- Bee Caves location 5/19/2010

I recently took in two cars for water pumps, timing belts and seals. The work was done quickly and there werent any suprise costs (much like other shops). Raymond answered all of our questions with a smile and did quality work. The work was done for exactly what we were quoted and it was by far the best price we found anywhere else in town. I was very impressed with the service and will not go anywhere else for repairs. Pros: low prices, quality work, honest people more
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Incompetence without Integrity 4/23/2010

Incompetence without Integrity. Pros: I actually got the truck back eventually with minor damage Cons: Everything else. more
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Great Service at the Bee Cave Location 4/16/2010

I brought my Lexus to McSpaddens as it approached 100,000 miles and needed a timing belt. Since my car had never been to a repair shop, I took a chance with this place and I'm glad I did. Pros: Honest and Thorough Service Cons: None more
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excellent, quality service 2/14/2010

This is a great mechanic! The customer service is excellent - I always have all my questions answered, and am given a fair price for quality work. I trust McSpaddens for all my car maintenance and repairs. Pros: honest, fast, reliable service more
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BEST IN AUSTIN 10/12/2009

I have been going to McSpadden's for about 3 years and have never had a problem. They are honest, friendly and willing to take the time to explain how things work. If they aren't too busy, they will even take you back in the shop and show you the details of what they fixed. Pros: Very Personable Cons: none really more
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HONEST BUSINESS 9/22/2009

Every time I have taken my vehicle in they have always been honest about problems and has done the work in a timely fashion. Brandon provides great customer service which has made us a repeat customer. Pros: HONEST, GOOD CUSTOMER SERVICE, TIMELY Cons: NOT OPEN ON WEEKENDS!!! more
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Car inspection efficiently 8/31/2009

They inspected my car. They were very fast. It need a minor repair. They reinspected - again really fast. Nice people. Pros: fast, friendly Cons: none more
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Very good experience!! 8/6/2009

As a woman having to go into an auto repair shop I think we all feel a little somewhat intimidated. These guys were very nice and went out of there way to accomodate me. Also they did the work really fast and that was it... I was on my way. They did a very good job! I will definitly be going back because of the excellent service and my car is 10 years old! Pros: Very fast and friendly service Cons: Have not found any so far... more
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Reliable and Friendly 8/5/2009

I've taken my car to McSpadden's three times now for various repairs, and have found the staff to be consistently friendly, honest, and helpful. They really tried to work with my budget on my last trip, and they have truly excellent customer service. Pros: honest, easy to work with, friendly Cons: n/a more
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Honest,Reliable,Trustwothy Place for auto repair work 8/4/2009

I first came in contact with McSpadden's in regard to my air conditioner not working. I had taken my car to two other places. Their quotes were $1300.00 and 900.00. McSpadden's fixed it for 160.00. They are honest! I will never take my car anywhere else. Pros: Excellent mechanics, quality repair work Cons: none more
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Owner Message

  • If you are looking for a quality, trustworthy auto mechanic in the Austin, Texas area, look no further than McSpadden's Tire & Automotive. Considered by many in the area as Austin's Premier auto repair facilities, McSpadden's Automotive can take care of any problem you may be having with your vehicle, regardless of make and model. Our mechanics are all completely ASE Certified, and have the experience and knowledge necessary to get your vehicle back on the road.

    McSpadden's Tire & Automotive, Inc. is a family-owned, Christian business that has been successfully offering high-quality repairs and friendly, knowledgeable service since 1999.

Additional information
  • Hours: monday: 07:00-17:30, tuesday: 07:00-17:30, wednesday: 07:00-17:30, thursday: 07:00-17:30, friday: 07:00-17:30
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