I tried using a coupon for $1 off a smoothie. Didn't know the name of the smoothie, but the coupon had a giant picture of the very one you sell, the so-called Manager 'Marquita' was very disrespectful and offensive and rude to me and told me to name the name of the smoothie I wanted. Being a relatively new product to me, I didn't know the name of it as I just seen the new commercial and knew the one on the picture was the one you sell, I told her I wanted the very one that's in the ad and on the coupon, she twisted the conversation around and went ballistic on me and told me she was through with me, and I was no longer welcome at that restaurant. She did NOT serve me, I have a condition where I have to eat on time, I am a war time veteran and she also served the customer behind me and told me to leave the store. No one posed a threat or was disrespectful to her, yet out of pure frustration and lack of respect for her own race she did NOT serve me simply because I did not know the name of a new smoothie!!!
I've patronized this McDonald's since it has been open and to not feel comfortable going to a location in my area is very disturbing. Something definitely needs to be done about this incident as its the second disrespectful trio to a local McDonalds in Akron, OH within a month. Its the corporation who is right these days, they don't need our, the customer's, money anymore, or so they act like it. Who disrespects the very people who are trying to buy food from them?
Pros: workers are more friendly than managers!
Cons: Very disrespectful management
more