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Mc Lea's Tire & Automotive Svc - Santa Rosa, CA - Reviews page 1 - Judysbook

Mc Lea's Tire & Automotive Svc

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800 Piner Rd
Santa Rosa, CA 95403
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(707) 542-0363
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Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA
Mc Lea's Tire & Automotive Svc - Santa Rosa, CA

Reviews

( 32 )
( 2 )
( 0 )
( 1 )
( 1 )

Best

Steve Jensen and the team at McLea's on Piner Road in Santa rosa literally saved our vacation. Our car stalled out on us and we had to get it towed to a repair facility. Hundre...

Worst

Not happy with the tires we purchased. My daughter purchased her first car and we talked her into purchasing the more expensive set of tires. We told her they would last longer a...

Saved our Vacation! 8/15/2014

Steve Jensen and the team at McLea's on Piner Road in Santa rosa literally saved our vacation. Our car stalled out on us and we had to get it towed to a repair facility. Hundreds of miles from home, we found McLea's online, and took a chance. Steve Jensen took great care of us, and the mechanic that worked on our car did so as well. We were able to continue on our vacation, and got back home safely, with no car trouble whatsoever! It ran like a top! Thanks guys, for caring, and being professionals! more

Dishonest upselling! 5/29/2014

My 11 month old son had an emergency operation in Oakland. On our way back up north we decided to stop in for a much needed oil change. We found them online and asked if they could help us as we were traveling and needed to get back on the road quickly. When the manager up front found out we had just moved up by Eureka he started making fun of the area and made several offensive comments. He called it Ur-Tweeka. Big deal but very unprofessional to talk bad about a place that a young family just moved to in the middle of a business transaction. Also my tire pressure indicator had turned on and I asked them to top off the nitrogen. Right off the bat the guy gave us a really high price for the oil change. When I called him out on it he told me, "oh Im sorry everybody usually asks for our extra additive so I just added it in there for you." I told him to take it off and it dropped the price like $30. Prior to pulling in, I had checked all 4 tires and I am very confident that there were no nails or anything in the tires. After changing the oil they came out and told me there was a nail in the tire and it needed to be repaired. He showed me the nail and it was a huge bright shiny nail right in the middle of the tread. It was quite obvious that they were trying to make a quick buck off of us since we were just passing through and would most likely never return. My oil change ended up costing me about $100. It wasn't a ton of extra money and I know they are not the only company in the automotive service industry to practice these dishonest tactics to increase their sales. Bottom line is there are better way to build sales,by doing quality work, and asking your clients to reward you with their loyalty. I was not rude and did not complain because I needed it done and I needed to get my family home from a long upsetting trip for the surgery. Not only will I never return to McLea's, I will make sure to spread the word about my experience online. I will post this response on every review site that I can find. more

top grade service 12/6/2013

STEVE JENSEN very helpful. Good Pricing Good sevice more

Excellent service 12/5/2013

I have been going to McLeah's in Sonoma for about 18 months for service on both of our cars. The service has always been on time and the attitude of the personal has been most friendly and welcoming. Keep up the great work. more

They Got It 10/24/2013

I go through a set of ties every year due to my commute. Over the past 10 years I have been going the same place. Over the past 5 years the quality, service and workmanship got increasingly worse to the point that I didn't want to ever give them my business again. The shop I use to go to only got my tire balancing right 1 out of 5 times so I learned to live with a shaking steering wheel. This is when I decided to give McLea's a test run. From the very first call I knew I found a quality place and it only got better. The front desk staff did a great job showing me their appreciation of me giving them my business. The shop technision took me out into the work area and showed me some things I was not aware of and we came up with a plan. During my wait the folks at the counter kept asking if there was anything they could do to make my wait more comfortable and when I left my wheels were properly balance. So, based on this I returned for a new set of tires and was received with the same kindness and respect as before. In a short time I was driving off with a new set of tires and a steering wheel that did not shake. I am a very satisfied customer and will not hesitate to return to McLea's Tire again. It's about time people get the concept of customer service. Most of the world does not realized that consumers will pay more and go out of their way to be recognized and respected for taking the time to give folks their business and hard earned money. by the way, McLea's was the best price in town. Keep up the good work more

Oil Change and Brake check. 8/3/2013

I was treated with professional care. McLeas gave me several options, and explained each to my satisfaction. Work was preformed in a timely manner, and I was kept involved with the whole process. The front counter help was knowledgeable and the tech was very apt. The tech explained all options, and there was no pressure to purchase any extras I did not need. This was my first visit and will not be my last. I would recommend McLeas to anyone . more

McLeas Piner Rd. 8/2/2013

We called for pricing, etc. at the following tire stores: Valley Tire, Costco, Les Schwab, Sears, America's Tire, Walmart, California Tire, as well as McLea's. After weighing all options, the deciding facter was the consideration, professionalism, and respect we got from Mike Jacobs, on the phone as well as in person. Hats off to whoever hired this one. We'll definitely be repeat customers! more

Today's appointment 5/15/2013

Brandon at the front desk was very helpful and friendly. He took time to consider and research my problem and gave me excellent advice. He handled all my requests most satisfactorily. McLeas always gives excellent service. more

Best Service Ever. I'm a Customer for Life! 5/8/2013

In 40 Years of servicing my vehicles, no one has ever provided me with the High Level of Service that I receive from McLea's Tire & Automotive. There people are professional,knowledgeable and courteous. I'm a customer for Life! more

Always the Best 3/3/2013

I cant tell you how many times Mcleas has gone the extra mile for me . Their customer service and willingness to get me what I need for my vehicles is always fantastic . I have purchased tires, had automotive service ,purchased additional accessories and my experience has always been top notch Brad Kahn Rohnert Park more

Excellent Service 2/27/2013

McLea's Tire did a great job on my car. They has excellent service! Outstanding job! more

Technicians and service advisers are knowledgeable and accommodate me 2/11/2013

McLea's Tire and Automotive Services takes care of my high maintenance work vehicle and does an incredible job. Their flexibility to accommodate me really separates them from their competitors and I appreciate how their technicians and service advisers are incredibly knowledgeable. The quotes and work are always completed on time or ahead of schedule and my whole family uses them. I had an issue once in all the times I have used them, and they took care of it immediately without hiccups or any inconvenience. more

Good customer service, knowledgeable salesmen. 1/3/2013

I've done quite a few sets of tires there. I've never been disappointed with their work. They have good customer service and their salesmen really know their stuff. more

Tire blowout 12/20/2012

Not happy with the tires we purchased. My daughter purchased her first car and we talked her into purchasing the more expensive set of tires. We told her they would last longer and ride better. After one year and low miles she had a blowout. When I brought the blown out tire in to purchase another one, all they said is OH well. I think as a courtesy I would of at least given 10 off. more

They are a good local, family owned shop. 12/3/2012

Mainly I just do tire and wheel stuff there. I have a lot of trucks and trailers, and I take care of them all there. The only reason I don't do mechanical stuff there is because I have a personal friend who is a mechanic that takes care of it, but I recommend people go there for mechanic services all the time. more

They are great. 11/13/2012

I use them all the time. We buy tires from them, they work on our trucks and we tow for them. Their service guys are all professional. We've been working with them for around 30 years. more

Customer for life! 9/14/2012

I purchased four new tires and had a front and rear end alignment performed on my car. From the moment I came into the shop each and every member of the McLea's team were professional, courteous, and attentive. I felt like I had been there customer for years. The owner's son Darren McLea called me out by name while talking with some other customers by the store front. That made me feel welcome. I was impressed by that type of detail paid to a new customer. The prices and services are excellent, plus they even give you back 3 back on all purchases after you buy a Rewards Card. more

I liked the professionalism that they handled themselves with. 4/30/2012

I have purchsed tires from them twice. Once for my car and once for my wife's car. We did have an issue with one tire once, but they took care of that immediately. more

Great service at a great price! 4/4/2012

We do all of our automotive work with McLea's Tire and Automotive Services. We have trucks and cars and anytime we go in, McLea's is very attentive. They will constantly take care of you and their service is really just the greatest of anywhere. I have sent friends in and they have taken enough time that you feel it has been explained to you and you know what they are doing to your vehicles. They have always done a great job! more

Excellent service and experience. 3/14/2012

I have been dealing, on a commercial basis, with McLea's Tire & Automotive Services for many years now. They are on time. Anything they commit to, they accomplish. The company I work for has a good partnership with them. They are a really good and faithful company to deal with. more
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Owner Message

  • McLea s Tire and Auto Service is a full-service auto repair and maintenance shop located in Santa Rosa, Calif. The firm offers a wide range of tires from a variety of brands, such as Bridgestone, Firestone, Michelin, Goodyear, Dunlop and Continental,...

Additional information

  • Hours:

    Monday-Friday 7:30 AM - 5:30 PM ; Saturday 7:30 AM - 4:00 PM
  • Payments:

    Visa, Master Card

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