I was so excited to have my first haircut at Salon --- afterall, all of the rave reviews were customer testimonials. I was quickly disappointed and the disappointment only mounted. My hairdresser was late for his own appointment, offered no apology, and while he cut my hair walked away on several occasions and without any explanation. I paid the most money I have ever paid for a haircut to be told by good friends that my hair looked no different than before. I have ethic hair (long, lots of it and course). I really thought this place was going to be different than all the others. It looks like my search for a good salon will have to continue.