Andrew was recommended by a (chic, well-to-do) colleague of my husband's at a local private school. (We're new to area.) Andrew was great; he listened well, w/ no attitude at all --e.g., I was very honest that I was in a bit of a financial slump and while I was having him color my hair that time, I'd probably do it myself afterward. He treated me w/ respect; gave me some tips on making the best color choice among off the shelf products. He listened to me... and we also bonded talking about dachshunds. Great guy, great cut. I'm going back tomorrow.