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Master Techs Inc - 1 Reviews - 469 Entrada Dr, Novato, CA - Electronic Equipment Parts & Supplies Reviews - Phone (415) 883-0368

Master Techs Inc

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469 Entrada Dr
Novato, CA 94949
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(415) 883-0368
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\r I called them on Aug 16 to schedule a repair to my TV. The EARLIEST they could get there was August 28! that's TWO weekends plus 8 business days! Only to find out a part ha...

Extremely slow response to first appointment 9/6/2006

\r I called them on Aug 16 to schedule a repair to my TV. The EARLIEST they could get there was August 28! that's TWO weekends plus 8 business days! Only to find out a part had to be ordered after they received approval. the part didn't get ordered until September 5. Each time the email notification was sent only AFTER I called them to check on progress. Due to the length of time needed to order the part, I will be with a broken TV until Sept 20, if I am lucky. \r \r Today, if I call up someone for repair, the lead time is usually 1-3 days, not 12 days. Totally unsatisfactory.\r \r The service techs are great, but they do not have enough of them for coverage. Unacceptable in this century. \r \r more
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    By appointment

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