The staff was super warm, and extremely helpful. Crystal (the adorably friendly blond) was my hairstylist for a desperately needed cut back in September. Let me preface this by saying I'm a huge pain when it comes to styling my hair: I have LONG frizzy hair that varies from loose waves to wacky curls and I insist on straightening or hot rolling it when I have the time but I desire a cut where I can just wash and run out the door. Really tough to style since layers give my curls their bounce but can look kind of coarse when styled straight (or at least when I try to.) I told Crystal that I wanted a low-maintenance style that would keep my styled curls from falling flat (my hair is long and heavy) but could also look good straight, suit my face and would keep from fluffing up when I decided to go au natural. WOW, did she deliver! She gave me a fantastic cut full of layers, without sacrificing too much length and 4 months later, my hair still looks great! I don't spend nearly as much time styling (or trying to) as I used to, most days I just flip my head over and blast with a dryer til dry, brush and I'm done. I don't even have to brush *while* I dry. My hair looks healthy, manageable and when I do go au natural, my curls have definition and less frizz-aura. Everyone compliments me on my hair, even on my bum-days. Best of all, my wash, cut and blow cost me only $25 before tip. If I tried to get a cut that good in my hometown, I'd spend in the 65+ range. Next time I'm in MSP, I'm going straight to Crystal!