I took my daughter in to get her hair cut. She wanted it in long layers (her hair's down to about the middle of her back), with the front framing her face. What she got was basically a trim. The girl cutting her hair completely disregarded everything we said as if my daughter and I weren't smart enough to know what we wanted. I will never take my daughter there again, and I strongly recommend that everyone avoid this place. It would be a safer bet to go to a cosmetology school and allow the students to cut your hair!!!!