I appreciate, trust, and depend on my service advisor, Michael Davis. He makes me feel like family. If he is not immediately available when I drive in like this recent time, then Gary came out to greet me and find out what I needed. Then when Michael was free - very quickly, he took over. Even the shop manager makes a special point to come out and greet me by name when I picked up my car. I appreciate the thoughtful and honest personal attention by everyone - especially Michael.