Good evening, after reading the reviews I'm stunned by the comments left on this site. Massage Envy in Allen is a great establishment, they have new and seasoned therapist, that all do swedish style massage and alot of them do various modalities to customize your needs. If you don't speak up when you are being massaged and don't say anything when you check out then it is assumed you were pleased with the service that you received.
If you want deep tissue massage you have to request it, if you want a basic swedish that is what you get, So before you say that "everyone" is a brand new fresh out of school you better check again, most of the therapist have been a licensed massage therapist over 5+ years and some have been therapists for 10+ and 15+, it is a very large clinic that can support over 16 therapist at one time and the therapist are not overworked, that is just not true, they chose their schedule, and they take pride in what they do, and they massage to help people restore circulation, dexterity, and flexibility.
Everyone has their own opinion, and I believe if you try them again I believe you will be pleasantly surprised.
Have a nice day
Pros: Conveinently located, easy to get an appointment, ample parking, basic but reasonable
Cons: a little too cold