I had difficulty getting my very sick cat an appointment. It took a week to be seen and by then my cat had died. \r
I also have called reference getting a refill for my other cat and I have not been called back. \r
I liked the vet I saw and the staff seem nice enough, but it has become apparent that there isn't a high level of service from this small animal hospital. If that is what you are looking for I would go elsewhere.