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Maria Christine's Bridals - Torrington, CT - Reviews page 1 - Judysbook

Maria Christine's Bridals

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243 E Pearl St
Torrington, CT 06790
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(860) 489-4774
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Reviews

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Best

Maria Christine's Bridal made all my bridal dreams come true. From the first moment I called to set up an appointment to the final pick up, everything was great. I loved the perso...

Worst

I am appalled at the level of unprofessionalism and disorganization at Maria Christine's. As a member of a wedding party with many out-of-town bridesmaids, many of us bent over b...

Unprofessional and disorganized 8/12/2011

I am appalled at the level of unprofessionalism and disorganization at Maria Christine's. As a member of a wedding party with many out-of-town bridesmaids, many of us bent over backwards to order bridesmaids dresses and get to Connecticut in order to be fitted at Maria Christine?s with several rude encounters, though I will keep this review specific to my own experience. After 2 calls notifying the shop of the dates and times I would be available and in town to get fitted, I received no call back, and then finally received a return call after I had already left town in which the message said ?I can?t remember when you said you would be in town, but call me to arrange a time to come in??. I had to be fitted at another shop in my home state, after I had made a special trip to CT for nothing. In addition, there have now been several members of the wedding party who have required significant overhauling and tailoring of their dresses (and even one individual required to order more

Poor Customer Service 8/12/2011

I truly expected that by supporting a local business in a small town the customer service for this particular business would be unparalleled. Turns out I was wrong. In addition to overpaying for my dress which I could have easily purchased online at a considerable discount, I was advised to order the wrong size of the dress after being fitted in the shop was told that they could not return the dress or provide a refund. At the end of the day I believed I was going to Maria Christine?s for expert service and advice in regards to being measured and properly fitted for a dress which I would not have found when buying something online. The truth is I received a rude response and absolutely ZERO customer service. My advice would be to go to a bridal specialist who truly knows the fit and styles of the dresses they SELL so they can PROPERLY advise on measurements/sizes so everyone can leave happy! more

Excellent! 5/14/2010

Maria Christine's Bridal made all my bridal dreams come true. From the first moment I called to set up an appointment to the final pick up, everything was great. I loved the personal attention from Mary when I was trying on dresses. She found me a bunch of dresses that would look good on me and never pressured me to order from her that day. And, finally, the seamstress that altered my dress, Judy, did an amazing job. She took great care in making sure that my mother could tie up the dress and that she knew how to do the bustle and the final charges were not that much for all the work she did. more

Absolutley Fabulous 7/18/2008

I would like to say the I had top notch service at Maria Chrisrtines!!! My daughter was getting married and lived in NY and I got my gown there and they were very professional and very accomodating!!\r \r Thank you\r Kelly Thibault more

I wish I could give them zero stars! 2/28/2008

Absolutly the rudest worst customer service I've ever seen.\r We made an appointment to bring my 4 bridesmaids to pick out dresses. \r They were so rude, so snappy, told us we had to get out of the changing rooms because another appointment was coming.\r In the end everyone left with no progress made, and we will all be going somewhere else for the dresses. more

great customer service 11/11/2005

This little store has PLENTY to offer! There are dresses in every price range and even a bargain area. The women who work here are so nice and don't get thrown off by bridezillas, or so it seems. I worked with them from 2000 miles away and my dress was perfect, I did not have to call to keep checking up on them. I totally recommend them! more
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Owner Message

  • SERVICES: Alterations Bridesmaid Dresses Flower Girl Dresses Jewelry Mother Dresses Prom & Homecoming Dresses Suit Rental Tuxedo & Suit Purchase Tuxedo Rental Veils & Head Pieces Wedding Gowns Wedding Suit Wedding Tuxedos Women&apos;s Shoes

Additional information

  • Hours:

    Mon Closed, Tue - Wed 10:00 am - 5:00 pm, Thu 12:00 pm - 8:00 pm, Fri 10:00 am - 5:00 pm, Sat 10:00 am - 3:00 pm, Sun Closed

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