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Marc By Marc Jacobs Store - New York, NY - Reviews page 1 - Judysbook

Marc By Marc Jacobs Store

403 Bleecker St (at West 11th Street and Bank Street)
New York, NY 10014
(212) 924-0026
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I always visit this store when I am in New York. I have found that the service has always been pleasant and friendly. Esp. love the sale section! Large selection of affordable ...


""The salespeople need to realize that they aren't Marc Jacobs, they just happen to sell his clothes at his retail store."" I can't agree more. The worst service ever. The sales p...

Editorial review from Citysearch 3/1/2013

Love Marc Jacob's designs and a stroll up Bleeker Street would not be the same without a visit here. The staff is so nice, always helpful and I usually end up finding something I can live without! Thank you Marc and the Marc Jacobs team! more

OMGGGG!!!!! 11/9/2010

OMG WENT TO THE WORST PLACE EVER WENT 2 MARC JACOBS STORE IT WAS SO SCARY SOMEONE SLAPPED ME IT WAS DANGEROUS I HAD 2 HIDE MY KIDS UNDER A TABLE DA SAILSPEOPLE WERE MEAN 2 MY KID LAMORTIRA AND MY BABY GIRL leroone ok look it was no fun journey just a nightmare in!!!!!! for da hills brotha and take da fam and da dogz wit u -KILLA BEE more

Friendly service, great clothes 7/31/2010

I always visit this store when I am in New York. I have found that the service has always been pleasant and friendly. Esp. love the sale section! Large selection of affordable gifts and costume jewelry in addition to clothes. Pros: everything in the store more

good experience 4/26/2010

i'm reading here a lot about the horrible service, but i honestly cannot relate to it. i've been there many times before, my first time was with a friend & i went in there to look around, not planning on buying anything. i thought the people there would be rude to me since i was just looking around but instead of bothering me & asking me if i wanted something, they always smiled. i did end up buying a scarf, great umbrella & key chain. the girl who attended me was so sweet! the packaging for the umbrella & scarf i had chosen was open but i hadn't noticed but the girl had. she quickly exchanged it for a new one. she accidentally overcharged me because she got confused with another account, that was the only bad experience i have ever had, besides the fact that is always SO PACKED. the handsome guy by the door just smiled every time i passed by the umbrellas (i couldn't choose one) instead of looking annoyed at my indecisiveness & when i left he opened the door for me & waved bye. every other experience after that has been really good. Pros: great stuff! Cons: over-crowded more

Do not go there unless you couldn`t find the item anywhere else in NY 3/5/2009

The rudest people that I`ve ever seen in a store in NYC. It is not just one time that the sales people were rude, but everytime I go there, I want to scream like you are not Marc Jacobs, and not the designer of anything in there either. The last time I was there I was trying some shoes, and I had 3 shopping bags from another store. The older lady there just pushed my bags and told me if I could come in another time because they need to organize and it is hard when I try the shoes on with my shopping bags. I couldn`t believe what I heard!!!!!! It was a regular store hour with 1 other customer. There was another time when i asked for another color of the bag that I was wearing, the guy there said it is sold out. I was checking other bags there and another lady came in asked for the same bag to another salesperson. She said let me check and brought the bag from the back. I asked her and she brought me one, too. I wanted to strangle the guy, but didn`t say anything because I cannot lover myself to his level of rudeness!!!!!!!!! As much as I LOVE Marc Jacobs, I literally HATE that store. Pros: Nice selection of Marc by Marc Jacobs items Cons: Extremely rude and arrogant salespeople more

testing 12/17/2008

handbag was twice as much as i am used to paying for . can purchase product at macys for a lower cost Pros: big assortment Cons: too high priced more

worst service 11/13/2008

""The salespeople need to realize that they aren't Marc Jacobs, they just happen to sell his clothes at his retail store."" I can't agree more. The worst service ever. The sales people really had this attitude toward customers and it was not professional as salesrep, they should learn more about representing a brand, which does not mean looking CUSTOMERS down. more

Terrible Service 8/10/2008

Everyone, and I mean everyone, who works here is nasty. Cons: Service more

Cute Stuff, Bad Service 1/22/2008

the sales dude is hot...the one with the blue eyes and black hair...but they really need to just get regular cash registers more

Great clothes, awful service 8/9/2007

I am a longtime fan of the MARC by Marc Jacobs line. I was a loyal customer at the Boston store when I lived in Boston, and the staff there was always friendly, attentive and helpful. Wish I could say the same about the Bleecker store... Pros: beautiful clothes Cons: bad service more

right on the marc 1/3/2003

I admit it. I'm biased. I adore Marc Jacobs and everything he touches, from LV to his two namesake collections. Marc is definitely at home in the West Village. Twist of whimsy, edge, and glamour all rolled into one. I also live closeby and visit the store quite often. The service is fabulous and the staff is always helpful. For those who live farther away, it's definitely worth the trip, especially now that the Accessories store and the Men's store are close by. more

It's all in the service 12/28/2002

I actually prefer his signature line to the marc by mj line. But the store on Bleecker surpasses the signature store on Mercer ten-fold when it comes to friendliness and expertise. You actually feel wanted in the store, even if you're only there browsing. Pros: Service, Location more

Beautiful clothing with a vintage twist 11/13/2002

Even though all of Marc Jacobs designs are just a tad too pricey for me, I must say he has the magic touch. Everything about his clothing is so unique. You will defintely agree when you visit the ""Marc"" store on Bleecker. The people aren't stuffy like expected and you can sense a East Village vibe when you walk in. If you want a holiday gift that radiates luxury yet uniqueness, ask for something by Marc Jacobs. Pros: unique designs, trendy, clothing is made well Cons: expensive more
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  • Marc Jacobs' flair for childlike chic is immediately evident upon entering this West Village shop, which has a pinky glow thanks to a massive neon sign out front. Expect to find odds and ends like...

  • 2/22/2010 Provided by Citysearch

Additional information

  • Hours:

    Daily 12pm-10pm
  • Payments:

    Discover, Visa, American Express, Master Card
  • Neighborhoods:

    West Village, Downtown

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