The rudest people that I`ve ever seen in a store in NYC. It is not just one time that the sales people were rude, but everytime I go there, I want to scream like you are not Marc Jacobs, and not the designer of anything in there either. The last time I was there I was trying some shoes, and I had 3 shopping bags from another store. The older lady there just pushed my bags and told me if I could come in another time because they need to organize and it is hard when I try the shoes on with my shopping bags. I couldn`t believe what I heard!!!!!! It was a regular store hour with 1 other customer. There was another time when i asked for another color of the bag that I was wearing, the guy there said it is sold out. I was checking other bags there and another lady came in asked for the same bag to another salesperson. She said let me check and brought the bag from the back. I asked her and she brought me one, too. I wanted to strangle the guy, but didn`t say anything because I cannot lover myself to his level of rudeness!!!!!!!!! As much as I LOVE Marc Jacobs, I literally HATE that store.
Pros: Nice selection of Marc by Marc Jacobs items
Cons: Extremely rude and arrogant salespeople