very bad experience , my wife was late 15 minutes to pick up our daughter, called and they never answer the phone, when she got there they stormed her in front of my 3 years old daughter. when we got home my daughter told me that " Ms Melissa told me that you are late because you don't care about me" I was furious and pulled her out. they called 3 weeks after , and I explained the situation to the teacher, she told me " your wife is a liar and we don't deal with lying parents. we went on to call the owner, someone answer the phone and said that he was a supervisor, and went on to defend Ms. Melissa that she would never call my wife a liar and hung up. don't send your children there, at the end of the day they all cover for each others mess. you will never know what goes on in there if something bad happened to your child.