The desk staff is very rude and condescending. They are not helpful and give incorrect and incomplete information on how to use their system and services. When I complained about the incomplete information, I was called a liar and told I missed an appt. for the day before. I didn?t? have an appt and was trying to bring in a homeless man for an emergency visit for a severe toothache. I was told to be there by 7:30AM as that is when they take emergencies. However, when I got there I was told I need to be there at 6:30am she says and sign up as they only take the first five on the list as emergencies. I hope this wasn?t because the man I was helping is Caucasian and not Hispanic, but I am not convinced. Fortunately, Economy Dental stepped up and helped me with immediate and low cost dental service to a needy person. They were polite and respectful and gave me the information I needed.
Pros: I'm sure good service if they want to help you.
Cons: Don't be white.