My husband and I have been taking our pets to Dr. Bonnie Carter at the Manor Veterinary Hospital since 2002. She has always taken excellent care of our cats and dogs. (We've had six pets, and she has cared for all of them.) We have an elderly cat with a number of health problems who very well might have died by now under a less competent vet's care, but is still thriving to this day thanks to Dr. Bonnie Carter and her associate, Dr. Cole Carter. When our cat, Snickers, developed liver cancer and her time came, Dr. Bonnie came to our house so that Snickers' last moments could be spent at home. She did the same when our dog, Speck, developed an immune disorder and all treatment options had been exhausted. She has also made house calls to see our elderly cat, Maggie. I trust Dr. Bonnie Carter to give my pets the best possible care. When our pets have needed specialty care, she has referred us to excellent specialists. \r
The staff at the the Manor Veterinary Clinic are all very friendly and knowledgeable, and their love of pets is evident in all they do. They always call the next day after an appointment to make sure the pet is doing well, and they always ask how my pets are doing when I drop in to pick up medications or food. They make sure we understand all the instructions on medications, and help explain diagnoses when needed. \r
Here's how much I value the Manor Veterinary Clinic: When we first started going there, we lived in Elgin and the clinic was somewhat local. We moved into central Austin in 2009 and even though there are a plethora of veterinary clinics closer to our home, we still prefer to take our pets all the way out to Manor when they need care. It is absolutely worth the drive, even in heavy traffic, to know that my pets have the best care there is.\r
I don't understand what these negative reviewers are even talking about. One reviewer complained about being made to wait to see the doctor even though they arrived on time. In my opinion, having to wait is a good sign. It means Dr. Carter is not rushing her other clients through, but is spending as much time as needed on each one. Sometimes you have to wait for quality care. I love my pets more than life itself, and I would rather have a vet who takes the time to make sure they get an accurate diagnosis and the best possible care than one who rushes through all their appointments. Another reviewer complained about ""unnecessary"" and costly tests being run. About two years ago I took my elderly cat in because one of her eyes looked funny, and all of those other tests that were run diagnosed her with pancreatitis, hyperthyroidism and kidney disease. Any one of those things could have killed my sweet Maggie had they not been diagnosed and treated. However, thanks to Dr. Carter running all of those extra tests, Maggie is a happy, active, loving 17 year old cat. If you want basic, cheap pet care, go somewhere else. Both of the Dr. Carters want to give your pet the absolute best treatment they can. \r
If you have difficulty paying, apply for Care Credit. The Manor Veterinary Clinic accepts Care Credit, and it is a great way to spread your pets' expenses out over time instead of having to pay all at once.