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Manor Lodge Motel - Pullman, WA - Reviews page 1 - Judysbook

Manor Lodge Motel

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455 SE Paradise St
Pullman, WA 99163
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(509) 334-2511
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Hotels & Lodging

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Travel & Transportation

Reviews

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Best

I stayed there recently with a friend (02/21/10) and we were blown away by the new rooms, they look amazing! The office looked remodeled too. \r Most motels in Pullman are run do...

Worst

This is the response the manager wrote to my wife's friend after the friend gave a bad online review and filed a complaint with the Better Business Bureau. The reason for the com...

Rude Manager 4/22/2013

This is the response the manager wrote to my wife's friend after the friend gave a bad online review and filed a complaint with the Better Business Bureau. The reason for the complaint was that the ladies could not get the hot water to work in the shower, notified the front desk on Saturday morning and there was no resolution to the problem, nor contact from the motel manager prior to Sunday's Check out. Letter follows: DEAREST Mindy, You and your group have one our annual award for "Moms Weekend" ... It is an award that we facetiously give out every year to the one room that deserves it the most... Every year without fail (only on WSU "Mom's Weekend") there is a person or room of persons that stand out as angry, complaining, unhappy, miserable, life hating "Moms"! YOU and your GROUP have won that prize!!!! We literally take bets the week before...and the winner takes all! It's not a big bet...just $1...but it is fun to watch and see which one of you are going to win! We all thank you at the Manor Lodge for giving us a little entertainment in our otherwise not so droll lives... The housekeepers were especially amused at your lack of comprehension about turning your facet to get HOT water!! 3 times the girls at the front desk explained to you that the facet had been reversed by the plumbers... ...a 3 year old went to your room and found hot water within 15 seconds... You are an idiot and we will no longer be accepting reservations from you or anyone in your party. We will be sending this letter to ALL of the hotels & motels in the area..so that they too will be able to refuse you service in the future! SO, so sincerely, Greg Simmons Manager The Manor Lodge Motel 455 SE Paradise St Pullman, Washington 99163 more
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