I went to Avant for 3 1/2 years. For the first year, I was satisified with my blonde highlights. Then my colorist left and I never got the same awesome highlights again. Like another woman stated in her review, the two other colorists I tried out apparently couldn't read the old notes of what color I used to get--my hair would turn out brassy blonde instead of the cooler blonde that I was used to. Every time I would go back I would state that I hated that brassy/copper color blonde and wanted the cooler blonde that I used to get--they would play with my hair and pretend that they were listening to me in the mirror...and then it would turn out brassy. For some reason, I kept going back, thinking that it would get better, but my hair color just turned into a mess. I don't understand why they even take notes about what color they used the last time because they don't seem to follow it. \r
Also, over the years, the staff seemed to get snootier and snootier and made me feel like some kind of loser from the moment I walked in...come on people, this is Austin, not NYC! \r
The staff can even be cold when you're setting up an apt. over the phone...usually you're on hold for at least 5 minutes and then they act like they don't even care that you're scheduling an apt. with them. \r
Anyway, I hate to rant so much, but I've had it. The good news is, I finally tried out another Aveda salon in town that my friend has been recommending for years...and I was completely and totally satisfied. Yay! And cheers to my hair getting back to the way it used to be.
Pros: free drinks
Cons: snooty staff & atmosphere, skill level of colorists, price compared to other Aveda salons
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