My husband and I have worked in the restaurant business our entire adult lives. We have both been to Mama's before, food good, atmosphere fun, service good *once* the other times mediocre. But the place is fun, the food is decent and cheap enough, and who doesn't like Mexican. We will NEVER set foot in this place again. Went there on Valentine's day (just wanted a relaxing simple evening). Our female server (dark hair, 20s-30s, hat, tattooed) obviously hated that both she and we were there. Rude from the get-go, every word coming out of her mouth dripping with snide sarcasm. We were still friendly and tried to lighten up the conversation, knowing what it is like to wait tables and thinking she might just be having a bad day. My husband ordered a beer and a shot, I ordered a top shelf margarita. 5 minutes later she slams his beer on the table (bottle, no glass). ONLY his beer. We watch her to bring out one thing at a time for each table, moving as slow as humanly possible. She has been sat a 10 top that is sitting behind us. FIFTEEN minutes after she has dropped the beer (yes we have been there 20 minutes, and no this is not an exaggeration, I had looked at the time as soon as we sat down and again when we left), still no other drinks nor has she returned at all to our table...and now she is walking over to the 10 top (who has been sitting there for 10+ minutes) to take their order. We got up and walked out. That woman should not be doing any line of work that involves interacting with other human beings. When I went into work the next day (yes I am telling anyone and everyone this story) at the restaurant that I work at, one of my co-workers relayed a similar story and described a server that sounded just like ours and who had also been totally rude. That Mama's seems to pride itself on employing people like this is a shame. We will never set foot in that place again and will tell everyone to avoid this place like the plague. Unless you like giving your money away and having a crappy time.
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