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Making Memories Unforgettable - Tucson, AZ - Reviews page 1 - Judysbook

Making Memories Unforgettable

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3837 E Broadway Blvd
Tucson, AZ 85716
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(520) 319-5886
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Reviews

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Best

Love it, Love it, Love it! This store has a great selection and they can usually answer any question I have!

Worst

If you like to scrapbook, this is a good store to find the latest and the greatest supplies. They usually have everything you see in the scrapbook magazines. They have a large sto...

I don't like this place 3/30/2011

I moved away from Tucson about 4 years ago and on a visit I visited MMU. The service was terrible - the store had changed and doesn't have as much merchandise as it had the last time I visited. When I asked the cashier where Rhonda was - she said they changed owners. She was very rude about it - after I asked more questions and receving more rude answers - I asked who the new owner was - she said Me. Well, that is the last time I'll go in there. If I want to be treated rudely, I can go back to California. It's definately not what it used to be - customer service is a lost art. more

Best Tucson Store 6/18/2007

Love it, Love it, Love it! This store has a great selection and they can usually answer any question I have! more

MMU is the best scrapbook store I have ever been to! 6/17/2007

I was just so blown away by the service I got there I had to announce it to the world! I have been a long time customer and usually leave pleased with my experience. This particular trip I was getting materials for a book my boss asked me to assemble about our business and I was having the hardest time finding a book that would suit our needs. Not only did I get personal one on one help picking things out and coming up with ideas but when I couldn't find the book I needed they were more than happy to order it for me. I've seen them give this kind of help to many other people before but couldn't be more grateful to have it available when I needed it most! MMU is definitely my go to store. They always have the best selection of items and have the best help in Tucson. I have visited many other Tucson stores (most of which have closed) and truly believe this is a special store! Their great service and products have allowed them to stay open longer than any other store and I'm sure will bring them many more great years to come! Thanks for everything MMU! more

Making Memories Unforgettable 6/15/2007

I LOVE this store! I would live there if I could! My friends and I try to make this store a weekly stop on our "to-do" list, and it's always a pleasure shopping there. The staff is very helpful and always friendly, and the product selection cannot be beat. We enjoy their Friday and Saturday classes that go until midnight...and always meet nice people there, in addition to getting a lot done. This store has great classes, too. I've taken several and have never been disappointed. I hear their special events are really fun, too, but haven't yet been able to go to any. I look forward to meeting more of you at MMU...you'll love it! more

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Stick with other scrapping resources!! 7/30/2005

MMU is a terrible store. Not from the standpoint of what they carry, but from a personal point of view. I have only been there ONCE when the staff was anything close to polite, nice, or helpful. This was back in 2001!! I no longer shop at this store and do not plan to ever do so again. I have been treated rudely on several visits. I have met other scrappers who had the very same experience. (By the way.......I DO tend to give local businesses SEVERAL tries. I believe in local, small businesses and do not write them off unless they are consistently bad. I do not base my opinions on just one visit. Heck, everyone has a bad day now and again.) This place has a nice scrapping room, a die cut machine and many dies, and a very nice selection of items. Their inventory is up to date w/current trends in scrapping. However, when you shop locally you expect stellar and polite customer service.......especially when the competition in the scrapping world is stiff. They are up against national chains and internet resources. What can a local business offer that is *special*? Customer service, that's what! I can get better prices, coupons AND nicer service either online, or even at Michaels or JoAnns. Sad to say! I do not recommend Making Memories Unforgettable at all. (See my next review for the LSS I DO recommend!!!) more

Making Memories Unforgettable 7/29/2005

If you like to scrapbook, this is a good store to find the latest and the greatest supplies. They usually have everything you see in the scrapbook magazines. They have a large stock. They have an online store as well. They have a calendar of events that offer beginning and advanced scrapbooking classes. I took a Simple Scrapbooking class at MMU. The instructor was nice but she admitted right at the beginning of the class that Simple wasn't really her style- in a sort of superior way. I didn't get why she was teaching the class then when obviously it was OUR style. I rate this store as "good" not "great" due to this experience as well as other customer service problems. Kind of a "Poor" customer service but "Great" scrapbooking products and work area equals out to a "OK" in my book. more
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  • Neighborhoods:

    El Montevideo, Ward 6

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