We have been loyal patrons at Mai's for about 5 years now, and beginning with a young lady who speaks really good english (I think she's the owners daughter), she has made our experiences worse and worse. She charges for ANYTHING, you can spend 1,000 a month there and still get charged for ice. Not only that, but we pick up food almost everyday for lunch, and this manager charges us at least a dollar more than normal, I asked when I went in this last time, why isn't my bill 14.65 like normal, instead she charged me 15.75 because she claims that she writes the menus and 1.95 for iced tea is the price.....and I come back to work and look at the drink section on the menu and the iced tea says it cost 1.35. There is something very fishy going on there at Mais (no pun intended). I wish that girl would go back to school and learn how to manage a resturaunt and keep her loyal customers happy! unfortunatly we won't be cgoing back, but no bid deal because their chicken is dry everytime and burnt in the spring rolls, maybe a new cook and new manager would be a great idea to keep up the good name! ohh well, I would go elseware, there are alot of places open as late as they are not far from there.
Cons: management is horrible, check the prices and write them down, or you will get overcharged