JavaScript is not enabled.
Magnussen Dealership Group - Menlo Park, CA - Reviews page 1 - Judysbook

Magnussen Dealership Group

Claim
marker
545 Middlefield Rd Ste 240
Menlo Park, CA 94025
marker
(650) 327-4100
Incorrect info? Correct your listing

Main categories:

Car Dealers , Auto Body Repair

Related categories:

Automotive , Auto Repair & Service

Reviews

( 0 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

All reviews seem negative

Worst

I brought my 2004 Mazda for repairs after an accident, and they kept making errors and delaying when my car would be ready. They told me it would be done by a certain date, then ...

Fremont location - TERRIBLE 9/5/2006

I brought my 2004 Mazda for repairs after an accident, and they kept making errors and delaying when my car would be ready. They told me it would be done by a certain date, then on that day, I would hear nothing from them until I called them, only to have them say, ""Oh we forgot to order another part, so it'll take another 3 days for the part to come in and 2 days to install it."" Eventually I complained after a MONTH (delayed 2 weeks) and said that they should either pay for my car rental or give me a loaner car b/c the delay was directly caused by their error. Initially when I went in by myself (I am female), they refused, but then I came in again with my boyfriend, and they conceded. Terrible! So they gave me a loaner car. I drove it for a week and I got pulled over by a cop who said the car was not registered!!! The cop said legally he was supposed to tow it on the spot! But after he saw the paperwork that I got the car from the dealership, he told me to drive straight to the dealership and complain to them, which is what I did. I was furious, and only then did they get me a rental car (that they would pay for) and they would deduct my previous rental car payments (about $200) from my deductible. It took them nearly 2 months to fix my car and the service was just TERRIBLE. Completely misleading in their estimated times, not honest to their customers, and giving their customers illegal cars to drive?! NEVER again. NEVER. STAY AWAY from the Magnussen's Fremont Ford Nissan Mazda! Cons: service, incompetant personnel, deceitfulness more
< Previous 1 Next >
HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Additional information

  • Neighborhoods:

    Linfield Oaks

Best Deals and Recommendations